Senior Manager Security Compliance

  • Province of Québec (Canada)
  • Security
  • Full-time
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Interested in technology, SaaS products, Cloud security and AI solutions? We have it all! 

Our security expertise is constantly evolving and, at Coveo, the best practices in security are not a “Nice-to-have”, they’re a MUST. Establishing these practices and making sure the teams will go above and beyond to ensure they create and maintain a secure environment will require more than just a single video-training per year: they’ll need to want to make a positive impact on security with their work. 

How do we make it happen at Coveo? We have Security champions, dedicated teams, lots of mature initiatives and projects ongoing. We’re looking for an empathetic professional with a strong strategic approach to lead the compliance and offensive security teams in enabling our colleagues to have a security first mindset and the tools needed in everything they do. 

You will help us convert compliance requirements and needs into real solutions, plans and practices in all verticals of the company. You will also ensure that our product is secure for our clients all over the world, or in other words, make sure that nothing can disturb neither our Corporate nor our Cloud environments.

There’s no typical day at Coveo, but here’s what could show up in your agenda:

  • The day kicks off with a good coffee and your morning meetings with the teams to align on the most important priorities. You bring up news about a breach that was caught concerning AWS S3 setups, and how it could impact us, and get your day going.
  • You pull up a Jira report of the last quarter of requests and discover some interesting trends and topics that are troublesome for new colleagues. You decide on an update to be added to their training to cover the gaps. 
  • A Security Champion has witnessed an edge case they’d like to understand better to help the team they support. You take some time with them to review the risks and how to proceed.
  • You participate in a Lunch & Learn about a new law about to be passed in California on Data storage, and the implications on our actual setup. 
  • In the afternoon, colleagues from HR & legal wanted your take on modifications they are about to make on a process you’re involved with. You review the KPIs impacted and ensure that the changes are foolproof! 
  • The Offsec team presents you a review of the vulnerabilities identified in the Bug Bounty program and you agree together on the owners in each technical team that will need to address them. You coach them on how to present the relevant risks in the next company wide presentation of Hack-tivate.
  • Your last tasks of the day: you make a couple of zoom calls regarding non compliance within the automated compliance systems discovered and confirm that the relevant Security Champion is on it!

What’s expected from a person in this role?

  • You have between 8-15 years of work experience related to security including 2-5 years in a leadership role that will enable you to own the strategy and prioritization for these two teams 
  • You have good knowledge of the best known security certifications, such as SOC and ISO 27001, and ready to lead the audits associated with them
  • You’re motivated by organizing large scale initiatives to raise security awareness in the organization
  • You can speak French and English to promote security in our international team based in Quebec, Ontario, US, UK, France and Netherlands

We will be impressed by your

  • Capability to get people on board with initiatives to improve our security posture and to enable the business outcomes
  • Adaptability and desire to learn and overcome your limits
  • Strong listening skills because you are well aware that learning starts by listening
  • Drive to roll up your sleeves and to help your teams

If you are looking for the opportunity to bring your A-game everyday to contribute to your teams’ success, you’re most welcome to join the #Coveolife!

If your background does not check every single box above, please consider applying. Experience comes in many forms, but passion goes a long way and skills are transferable.

We know that applying to a new role takes a lot of work and we truly value your time.

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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