Security Compliance Specialist

  • Montreal / Quebec City / Sherbrooke
  • Research and Development
  • Full-time
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In Security, the best practices are not a “Nice-to-have”, they’re a MUST. And in our journey to success, establishing these best practices and making sure the teams will go above and beyond to ensure they create and maintain a secure environment will require more than just a single video-training per year: they’ll need to want to make a positive impact on security with their work. 

How do we make it happen at Coveo? We have Security champions, dedicated teams, initiatives and projects ongoing, but we need someone with a strong social and technical mind to pull everyone towards security best practices, in everything they do. This is even more important since working from home has become so common, and a colleague isn’t there to bring you back on track with a well-placed prank. 

This is why we need you, a security advocate that will be joining a team of highly technical individuals. You will help us convert compliance requirements and needs into real solutions, plans and practices. 

There’s no typical day at Coveo, but here’s what could show up in your agenda:

  • The day kicks off with a good coffee, a morning meeting with the team to set what people are about to work on today. You also bring up news about a breach that was caught concerning AWS S3 setups, and how it could impact us, and get your day going.
  • You pull up a Jira report of the last quarter of requests and discover some interesting trends and topics that are troublesome for new colleagues (usually around 50 people per quarter). You decide to update their training to cover the gaps. Your colleagues answering requests noticed a sharp drop in their load since you were hired and totally love it!
  • You have a new initiative being set for a few weeks now, and one of the Security Champion has witnessed an edge case he’d like to understand better to help the team he supports. You take some time with her to explain how to proceed.
  • At lunch time, you have a Lunch & Learn organized by the Governance team about some new law about to be passed in California on Data storage, and the implications on our actual setup. You take some good notes to help prepare a future project.
  • In the afternoon, some colleagues from HR and legal wanted your take on modifications they are about to make on a process you’re involved with. You review the KPIs impacted and ensure that the changes are foolproof! 
  • Here and there, you might still get your hands on some code, but you’ll mostly be focused on other peoples’ code and the ways in which to harden it correspondingly. #securityfirst
  • You also reach out to some other governance and compliance teammates to make sure you present the right risks in your next presentation of Hack-tivate
  • Your last tasks of the day: you make a couple of slack calls regarding non compliance your automated compliance framework (ACF) discovered and confirm that the relevant Security Champion is on it!

What’s the minimal skills we expect from a candidate for this role?

  • You have a total of 2-5 years of work experience related to security or other relevant experience that can help you in facing the challenges above-mentioned, including 1- 2 years  in a technical role
  • You are that interpersonal skilled person that knows exactly how to get the team on-board and adheres quickly to the security jargon 
  • You have the ability to adapt and desire to learn and overcome your limits
  • You are also a good listener because you are well aware that learning starts by listening
  • You are comfortable with the best known security certifications, such as SOC and ISO 271001 and you are not afraid to handle the internal and external audits associated with them
  • You’re bilingual or very eager to learn French in order to be able to advocate for security in both languages

Any other assets you could have for the role? 

  • Strong interest in finding ways to bring people together on issues 
  • You’re not afraid to roll up your sleeves and to help out your team
  • You’re comfortable with organizing large scale initiatives to raise security awareness with the teams?  

Coveo prides itself on hiring some really qualified and motivated people to take on the challenges a world class SaaS platform represents. We expect our new employees to be surrounded by a stimulating environment to help them reach their full potential, and expect them to share that passion, knowledge (and the fun!) with their colleagues to contribute to that environment. 

If you want a workplace with the opportunity of being able to bring your A-game everyday to contribute to your team’s success, you’re most welcome to join the #Coveolife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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