Product Manager - Machine Learning

  • Quebec City / Montreal
  • Research and Development
  • Full-time
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The Mastermind Behind the Killer Features

At Coveo, we are actively working on the machine learning and AI that gets implemented in all of our platforms and integrations. Our greatest asset is to be able to offer a product that allows a data treatment and content recommendation that are both precise and relevant to every users. This part of our offer is in explosive growth, and the team need some back-up. We are looking for a person to join and help optimise and manage the development projects with our teams, especially our Commerce services


As a product manager, you will work with multiple teams to help influence our product roadmap. You will work in close collaboration with your senior product manager and be THE reference in identifying all the latest trends on the market and shaping our new functionalities, making them even more useful and innovative for the e-commerce environment! Furthermore, you’ll work closely with our R&D development teams, translating client requirements into technical activities and ensuring a good understanding of the orientations and business objectives we have for our functionalities.  


There is no typical day in this role but tomorrow might look like this:

  • Grab a fresh cup of coffee and hop on a call with one of our clients. He would like to follow-up on the performance of the latest implementation the team made a month ago. After a good discussion, you have a clear idea of the tweaks needed to optimise the ML models in place for their big upcoming online sales event.
  • You review your roadmaps with your team to see what are the daily priorities. Some developers raise an issue blocking them, and you make sure to ask the production team about it in an upcoming meeting. 
  • You spend a few minutes to browse the news about the latest trends on the market, to see where we stand. Who knows: maybe we could find a brand new idea to help us innovate on our product before anyone else! 
  • After a quick work-out at the office’s gym, you hop on a call with the marketing team to give them a better insight of our machine learning offer and to help them in the presentation of our services to our customers to be.
  • You meet with the Usage Analytics team leads to inform them about the latest updates specs, and the impact it might have on their upcoming datasets.
  • You take a moment to meet with the data scientist team and chat about the conversion of some model we’ve used on a previous project that might prove handy with the one you’re actually working on for the Commerce team. Things are going well!
  • Hold a call with our product marketers to work on messaging, sales collateral and service offerings that are aligned with the latest improvements.

As a product expert, you will also be in a position to help various internal stakeholders by answering their questions and making sure they all know about any novelties.


 You think you have the vision?

A great product manager is exceptionally good at gathering intelligence, can strategize, and knows the technical and business lingo to work alongside with some elite engineering AND business teams. You will need to think outside the established solution to bring in new breakthroughs. We would also look for someone who is: 

  • A (top) technology enthusiast
  • Experienced in the E-commerce field
  • has relevant experiences (3-5 years) in either the Machine Learning or AI engineering fields
  • Business-oriented
  • Good with getting out of his(her) comfort zone
  • Speaking French is an asset… Bonjour!

We have a fit? In this particular role, you’ll be able to leave your footprint on a product that will not only impact our customers but the company’s future. Send us your resume and convince us that you are a must-have rather than a nice-to-have. Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!