Product Manager, Commerce AI

Montreal (Province of Quebec, Canada)
Product Management & Design
Full-time
Hybrid

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Create engaging experiences for enterprise-level retailers

As a Product Manager in the Commerce team, you’ll play a key role in shaping how enterprise retailers deliver personalized, AI-driven discovery experiences to their shoppers, buyers, and merchandisers. You’ll work closely with engineering, design, and a senior product manager to define what we build, why it matters, and how it drives measurable outcomes.

This role is about more than managing feature requests, it’s about deeply understanding commerce challenges, translating them into impactful product solutions, and collaborating with cross-functional teams to deliver a seamless, end-to-end product discovery experience.

Here is what you’ll be responsible for:

Collaborate with your product trifecta (engineering and design) to define, prioritize, and ship new features that deliver tangible value to our commerce users.
Translate customer problems, market needs, and strategic objectives into clear, actionable product requirements.
Stay close to industry trends, competitive offerings, and evolving ecommerce technologies to help Coveo maintain its edge.
Monitor product usage, analyze user feedback, and identify opportunities for continuous improvement and iteration.
Support go-to-market initiatives in collaboration with product marketing, customer success, and enablement to drive adoption and measurable outcomes.
Contribute to a customer-obsessed, data-informed culture that values experimentation, iteration, and learning.

Here is what will qualify you for the role:

3–5 years of experience in product management, with a proven ability to define and deliver impactful features in close collaboration with engineering and design teams.
Demonstrated curiosity and capacity to learn quickly, especially when navigating technical concepts, understanding why features matter, and clearly communicating them to diverse audiences.
A data-driven mindset with the ability to interpret trends, extract insights, and use data to guide product decisions and measure success.

Here is what will make you stand out:

Exposure to AI technologies, search, or recommendation systems.
Familiarity with commerce platforms and their underlying data structures.
Experience working in a SaaS environment, particularly on customer-facing product experiences.
A passion for user experience and delivering features that drive both business and customer outcomes.

Do you think you can bring this role to life?

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to get to know you! Join the #Coveolife!

We encourage all qualified applications regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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