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Product designer - Commerce
As a Product Designer, you’d be working in one of our cross-functional product teams for the Commerce team ensuring that the team makes the right calls by being in charge of the discovery and delivery phases of design. You will be part of a small but great design team that believes in autonomy, collaboration and user-centricity.
A glimpse at your day-to-day:
- You’ll be embedded in a cross-functional product team, working closely with product managers, engineers, and data scientists to better understand the context behind every problem
- You’ll be talking to your design colleagues, and share, give and receive regular feedback for your work
- You’ll be advocating for user-centered design, making sure it is a key part of discovery and solution processes
- You’ll lead user research along with product managers and play back your research synthesis for your colleagues
- You’ll create discussion guides, early concepts, and prototypes, then take them to the users for feedback and iteration - we believe it’s important to building a great product
- You’ll be working autonomously; you’ll be surrounded by people who are willing to help, but we trust you and your expertise
- You’ll involve product engineers early and often in your process to ensure alignment - we believe in pairing and working collaboratively—a lot
- You’ll run discovery workshops to understand the problems, align and ideate with your colleagues. We have finessed several of these workshop tactics over the years and documented them in our Design Playbook but we want you to execute and improve them when necessary
- You’ll proactively spot opportunities and help determine the critical areas to work on
(We don’t expect you to know all of this coming into the role but we’ll provide the coaching to make sure you succeed!)
Here’s what our ideal candidate will look like:
- Have an online portfolio - showing a good mix of various product design skills through case studies
- Have previous experience in all parts of the product lifecycle - from problem definition to post-launch.
- Is a user advocate - understanding user’s needs and making sure it’s represented in your product team
- Open to collaborating in all phases of the design process with design, product and engineering colleagues
What would make you stand out:
- Working in complex product environments
- Various user research methodologies
- Working within a team across different time zones
- Planning and executing team discovery, design and brainstorm workshops
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to get to know you!
Join the #Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.