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Operations Manager, R&D
- Montreal (Province of Quebec, Canada); Quebec City (Province of Quebec, Canada)
- Research and Development
- Full-time
- Hybrid
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Bring structure to innovation at scale.
What if you could help some of the brightest minds in tech move faster, stay aligned, and focus on what matters most? As part of Coveo’s R&D organization, you’ll help shape how teams plan, collaborate, and execute across a growing global environment.
In this role, you’ll drive operational excellence across R&D by improving planning practices, enabling better decision-making, and leading initiatives that simplify how teams work together. You’ll become a key operational partner to leaders across the organization while helping teams stay focused, connected, and effective.
As our Operations Manager, R&D, you will:
- Own and evolve core R&D operational processes, including planning cycles, prioritization practices, leadership rituals, and follow-ups.
- Build frameworks that improve visibility into objectives, priorities, risks, and execution across the organization.
- Lead operational improvement projects that create measurable impact across teams, such as onboarding, communication, or staffing prioritization initiatives.
- Support leaders with budget planning and operational decision-making while improving organizational efficiency.
- Develop communication channels, feedback loops, and operational best practices that strengthen alignment and collaboration across a global R&D organization.
Here is what will qualify you for the role:
- 5+yrs experience leading operational or strategic initiatives in a fast-paced technology environment.
- Strong organizational and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
- Ability to influence and align cross-functional teams without direct authority.
- Excellent communication skills, including the ability to simplify complex operational topics for different audiences.
What would make you stand out:
- Experience supporting engineering, product, or R&D organizations with a B2B SaaS environment.
- Strong analytical skills and experience working with operational metrics or dashboards.
- Experience leading organizational change or process transformation initiatives.
- Ability to bring structure and clarity to ambiguous or fast-evolving situations.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
