Director of Cloud Infrastructure and Developer Experience

  • Province of Quebec (Canada)
  • Research and Development
  • Full-time
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Coveo is seeking a highly motivated and experienced Director of Cloud Infrastructure and Developer Experience to lead our platform engineering unit. In this role, you will play a pivotal role collaborating with cross-functional teams,  leading 5 talented and experienced managers and collaborating directly with our SVP of technology. Concretely, you’ll be in charge of overseeing the development of Coveo’s cloud infrastructure and our developer experience platform, making sure we reach our objectives and comply with our security standards. 

The ideal candidate will have a strong background in cloud infrastructure, cloud security, architecture, and operations, with a proven track record in delivering high-quality, scalable, and reliable cloud services. We are looking for someone with proven experience in leading a mature team of technical professionals. 

Responsibilities:

  • Lead cloud infrastructure and oversee the design, implementation, and operation of Coveo’s cloud infrastructure.
  • Lead developer experience and ensure optimal tools and support is given to all developers at Coveo.
  • Develop and implement cloud infrastructure strategies that align with Coveo’s business objectives.
  • Collaborate with cross-functional teams to ensure the successful delivery of cloud services.
  • Ensure the security, scalability, and reliability of Coveo’s cloud infrastructure.
  • Manage the cloud infrastructure budget, ensuring cost optimization through effective FinOps practices.
  • Manage OKRs for the whole unit and ensure alignment with SVP of technology and company.
  • Manage employee performance reviews and promotion packages, keeping fairness, transparency, and effectiveness top of mind.
  • Collaborate closely with the SVP of technology, aligning and designing strategic roadmaps in order to reach the company’s objectives.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 10+ years of experience in cloud infrastructure, architecture, and operations with a minimum of 3 years in a leadership position.
  • Excellent leadership skills and experience managing teams of professionals.
  • Experience with AWS cloud infrastructure technologies.
  • Excellent communication and collaboration skills.

Do you think you can bring this role to life? 

You don’t need to check every single box; passion and ambition go a long way and we appreciate that transversal skillsets are transferable.

Send us your application, we want to get to know you! 

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

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