Senior Content Manager - Commerce

  • Canada
  • Marketing
  • Full-time
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Fuel your passion for content innovation in the dynamic world of AI and Ecommerce – where your creativity meets cutting-edge technology!

We are seeking a dynamic and strategic Content Manager to join our team in the fast-paced realm of AI-powered Ecommerce. As a Content Manager, you will play a pivotal role in developing and executing content strategies to drive brand awareness, engage our audience, and contribute to the overall success of our Ecommerce initiatives.

Interested to learn more? Here’s what a typical day will look like:

  • Content Strategy and Planning: Develop and execute a comprehensive content strategy aligned with business goals and target audience. Overseeing the end-to-end process creation of high-quality content for various channels (website, blog, social media, and email campaigns). Ensure content adheres to SEO best practices, but most importantly resonates with our target audience.
  • Content Development: Author and publish content such as ebooks, guides, reports, case studies and articles to support the strategy. Edit, proofread and improve internal writers' and subject matter expert posts. Create briefs and manage freelancers, influencers, research firms, and agencies ensuring deliverables are aligned to expectations.
  • Team Collaboration: Provide guidance and work closely with product marketers, copywriters, designers and SEO specialists to coordinate content creation efforts. The overall team dynamic will ensure alignment on market positioning, and customer personas. 
  • Content Distribution: Develop and implement content distribution strategies to maximize reach and engagement. 
  • Tracking results and impact: Create a systematic approach to utilizing analytics tools to assess the performance of content and make data-driven decisions for optimization. You’ll share these results periodically with the team and come up with insights to enhance our content portfolio.
  • Brand Voice and Uniformity: Uphold and enhance the brand voice across all content touchpoints while ensuring consistency in messaging and branding elements across different channels.
  • Market Research: Stay informed about industry trends, competitor activities, and emerging technologies in AI and Ecommerce. Use market insights to adjust content strategies and maintain a competitive edge.

A passionate content virtuoso, crafting success with zeal and precision.

You consider yourself a stellar Content Manager who thrives in a dynamic, fast-paced environment. You’re agile and adapt to changing priorities and deadlines. You’re happy to work individually but also believe collaboration is key for a successful marketing plan. 

You think outside the box, and are driven and eager to make a huge impact!

Sounds like you might be the one? Here’s what we’re looking for:

  • Excellent writing skills in English with a creative flair.
  • Multiple years of experience as a Content Manager within the tech space, with demonstrated success in developing and implementing effective content and omnichannel strategies.
  • Someone highly comfortable in using analytics tools to measure content performance and make data-driven decisions.
  • Someone who can boil down complex subjects and make them simple to understand. Less fluff, more straight-talking insight.
  • A sense of organization and priorities, time-management skills and attention to detail.
  • Knowledge of digital marketing software, tools, and methods with a focus on web content, traffic metrics and SEO. More specifically, experience with Asana, Marketmuse, Google Analytics, and Wordpress are a definite asset.

What would make you stand out (Nice-to-haves [5 bullet points max])

  • Experience within the AI or Ecommerce industry.
  • Previously worked for a B2B SaaS business.

So, are you in?

If that sounds exciting, you just might be the right fit! Send us your resume and join the Coveolife !

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

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