Senior Content Editor

  • Canada - Remote, US - Remote
  • Marketing
  • Full-time
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The Challenge: Put yourself in the mind of the customer… Ready! Set! Write!

Are you creative, deadline oriented, have a thirst for knowledge, and a nose for news? We have created a branded outlet that offers tips, trends and techniques about AI-powered relevance - and want you to join us to flex your creative muscles. As a content editor, your primary responsibility will be to ideate stories, manage freelancers, and massage submissions into compelling content that generates awareness, engages and educates curious readers and eventually gets them to convert. You’ll be fundamental in communicating our value through long and short-form content: blogs, white papers, e-books, case studies, infographics copy, and more! Coveo prides itself on helping companies deliver relevant end-to-end digital experiences and we’re equally committed to offering that same experience to our own audience. Our content plays a big role in making that happen.

Wondering what this job is about? Main responsibilities will include:

  • Research, assign/write, and edit blogs, white paper, video scripts, and customer success stories
  • Dive into the world of AI, deep learning - and level it up for our readers
  • Manage a stable of freelance writers
  • Orchestrate journeys to help our readers find relevant content
  • Produce targeted, compelling, timely, and succinct content for a variety of global and regional campaigns, in collaboration with subject matter experts, partners and/or and other members of the marketing team
  • Stay abreast of the capabilities and applications of Coveo’s products, and new developments in the enterprise search, knowledge management, and information retrieval industries Research keywords and conduct gap analysis to fuel content creation strategies
  • Conceptualize and create share/link-worthy content (with SEO in mind)
  • Layout blogs and have an eye for images that add value to words.

You have a love for words and an ability to turn a phrase. You have an insatiable curiosity and amazing empathy. Your thoughts are as organized as your calendar, and you have an eye for consistency. You read a lot about technology and you enjoy distilling highly technical concepts into persuasive marketing content for diverse audiences.

Here are the skills and qualifications we are looking for:   

  • Prior newsroom or content marketing experience with a demonstrable emphasis on SEO
  • A Bachelor's Degree in Journalism, English, Communications or a related subject
  • A track-record for meeting fast-paced and tight deadlines in a rapidly changing environment
  • Proven results in increasing organic traffic, ranking for targeted keywords, and creating a marketing full of material
  • Creative and persuasive writing, editing, and presentation skills necessary to address targeted messages to a variety of audiences, in a variety of voices and styles
  • Demonstrated high degree of accuracy and efficiency when writing, revising, editing or proofreading copy
  • English fluency required; bi-lingual in French and English a bonus.

Do we have a fit?

Send us your resume and a cover letter, and convince us that you are a must-have rather than a nice-to-have.

Even if your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and we appreciate that skillsets are transferable.

Join the CoveoLife!

We know that applying to a new role takes a lot of work and we truly value your time.

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!