Marketing Operations Specialist

  • Montreal / Quebec City
  • Marketing
  • Full-time
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Ready to roll up your sleeves?

Coveo is looking for a motivated and talented marketing operations associate. Your main focus will be to develop and maintain a world-class infrastructure and processes to support our exponential growth. Here's your chance to contribute! Reporting to the Marketing Operations Manager, you will work in collaboration with a diverse team of marketing experts with a solid background. You will learn from every interaction!

Wondering what to focus on? Your priorities will be the following:

  • Build and innovate marketing automation and integration with Salesforce
  • Evaluate and test the possibilities for development and optimization
  • Analyze existing business and automation processes in order to optimize and upgrade the marketing and sales flow to make it more efficient
  • Analyze and evaluate manual tasks and replace them with automation (automate as much as possible)
  • Investigate data and leads as well as determine the root cause of problems
  • Advise and plan with the marketing operations team taking into account best practices and competition
  • Prioritize projects, define expectations, ensure sales teams are aware of the current direction of the marketing operations team

Are you a marketing genius in the making?

If you are highly organized, able to manage different projects independently, able to meet the deadlines and objectives of each one, this is the right opportunity for you!

Here's what we would like to find in your profile:

  • You have 2+ years experience in marketing operations (Marketo is preferred)
  • You have solid experience with Salesforce CRM - a must!
  • You have strong analytical skills with Excel
  • SQL experience is a plus
  • The experience of DemandTools is a plus
  • You are not afraid of data
  • You are technical with an aptitude for automation
  • You regularly think outside the box and manage to simplify complex solutions
  • Your English is impeccable!

Does this sound like you? Send us your CV and convince us that you are THE person we are looking for! Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!