Marketing Automation Specialist

  • Denver
  • Marketing
  • Full-time
See All Positions

What is Coveo? Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo? If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

The roots of a world-class marketing team! 

Ready to roll up your sleeves? Coveo is looking for a talented and motivated Marketing Operations Specialist with the main focus of achieving our goal of world-class infrastructure and processes to support our ambition. This is your chance to contribute and prove yourself!  You will report to the Marketing Operations Manager and work collaboratively with a diversified team of marketing experts who have extensive backgrounds and learn from every interaction. 

Main priorities:

  • The ideal candidate lives by the mantra of automating their way out of repetitive tasks.
  • This candidate is not afraid of data and is familiar with finding discrepancies in data and fixing them.
  • This individual will act as a gatekeeper of data between Marketo and Salesforce.
  • This person will be at a point in their career where they are building a technical proficiency to be able to think outside of the box in order to use the power of automation to solve for scalable digital marketing efforts in a quickly expanding organization.
  • This role will require some marketing automation experience (ideally in Marketo) and experience in dealing with marketing data.

Key Responsibilities:

  • Assisting with daily data clean up for leads, contacts, campaigns, campaign members, etc. both in Marketo and Salesforce.
  • Evaluating and testing opportunities for CRM and marketing technology development and optimization.
  • Analyzing existing business process and automation for the purposes of optimizing and upgrading to make the marketing and sales funnel flow more efficiently.
  • Analyze and evaluate manual tasks and replace with automation (automate as much as possible).
  • Investigate data and leads and determine the root cause of issues.
  • Learn new tools for data hygiene automation (ex. Demand Tools, Traction Complete, ZoomInfo, etc).
  • Advise and plan with the marketing operations team with best practices and competition in mind.
  • Prioritize projects, set expectations, ensure sales teams are aware of the current focus of the marketing operations team.

Are you the new rising star of our Marketing team ? 

Persona Profile:

  • 2+ years of marketing automation experience (Marketo preferred).
  • Experience with Salesforce CRM is a must.
  • Strong analytical skills with Excel.
  • Comfortable with data manipulation.
  • Technical with an aptitude for automation.
  • Good at thinking outside of the box and finding shortcuts to complex solutions.

So, are you in?

If that sounds exciting, you just might be the right fit! Show us you are a must-have rather than a nice-to-have - send us your resume and join the Coveolife !

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!