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* 12-months contract *
An integral role in driving our digital growth
We are looking for a Project Manager who will play a key function in our Digital Growth and Optimization team. In this role, you will be responsible for web project management, primarily working with an in-house team including occasional external vendor engagements. It is an exciting opportunity to work on a wide range of our online properties, including the corporate website, corporate and technical blogs, careers site and more.
Your day to day will include but not limited to the following:
- Manage/create workflow for the Digital Growth and Optimization team
- Manage ongoing website projects - Prioritize projects, tasks and manage capacity of the team.
- Analyzing project requirements and preparing budgets and schedules
- Liaise with different stakeholders in marketing to create monthly sprints for DGO team and accommodate urgent requests
- Focus on GA to create dashboards for monthly reporting
- Work closely with the Dev team to resolve website bugs and manage web requests.
- Work closely with the SEO team to optimize content on the website and get better organic searches on the website.
- Create simple, elegant solutions to complex interaction or information architecture problems, and optimize customer journeys through multiple touchpoints
- Initiate experimentation, A/B testing and optimization.
- Juggle different tasks and liaise with various teams and stakeholders.
Clear & effective Project Manager supporting our rapid success
A quick search will reveal how Coveo’s past years have been a journey for our entire team so far. Today, we need your organizational and communication skills to get even closer to take our project capacity to the next level! You would be an exceptional candidate if you have already managed projects running on a Sitecore-based web site and experience with site search technologies.
To succeed in this role, you will need the following skills and experiences in your toolkit:
- 5+ years of relevant experience as a digital project manager with demonstrable proficiency owning the website projects
- Degree in digital marketing, computer science, or similar.
- Proven record of meticulous planning and managing projects
- Experience with B2B customer digital journey mapping
- Strong collaboration and English communication skills, written and verbal
- Ability to work with a great degree of autonomy
- Creative problem solver with obsessive attention to detail
- Ability to have relentlessly high standards for managing projects, iterate fast environment
- Excellent management, interpersonal, and teambuilding skills.
- Ability to identify risks and problems.
- Positive attitude and deadline-driven.
Technically proficient with the following:
- Sound knowledge of CMS (Sitecore) and SEO
- Agile methodology
- Jira and Confluence
- Knowledge and familiarity with a data-informed approach to optimize websites(Google Analytics, Hotjar, A/B testing tools, etc.).
You will have a competitive advantage if you have:
- PMP certification
- CSM certification
- SAAS experience
- Start-up or agency experience
- First-hand experience of working with a Sitecore-based web team
- Managed website redesign projects
If that sounds exciting, you just might be the right fit! Show us you are a must-have rather than a nice-to-have - send us your resume and join the #coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!
