Technical Writer Intern- Fall 2022

  • Montréal, Quebec, Canada
  • Internships
  • Intern
< See All Positions

Your mission (if you accept it): make an impactful contribution with your excellent writing skills!

Client interactions are an essential element to understanding the core business. This is no easy task; if you’re someone who has an equal love for both improving site interactions and writing; you’re in luck this is the perfect match!

The documentation team at Coveo is responsible for the documentation site and its content. During this internship, you’ll help the team by conducting an analysis on which articles are the most relevant to users and taking a closer look at which ones aren’t! 

If you’re looking to dive into the technology space and have an equal expertise in writing and communication; this is the opportunity that will challenge you! 

So what’s a typical day like?

  • You start your day on a call with your coach to review some surveys and analyze how to make our most popular articles on machine learning more helpful for our users. 
  • Time to start writing and editing in AsciiDoc (the language used by the team); you share your creative ideas with the team!
  • You end your morning with a Scrum meeting to track the progress on the different projects your team is currently working on.  
  • You take some well-deserved time off and attend a lunch and learn elaborated specifically for our cohort of interns.
  • After lunch, you revisit some survey feedback and communicate the reported issues with subject-matter experts. 
  • The day is already over! You close your computer happy that you spent your day surrounded by bright, curious and respectful people, eager to grow their teammates and colleagues.

Are you our next intern superstar?
We want to hear from you if :

  • You’re currently enrolled in either a journalism, professional writing, or communications program
  • You have completed at least one internship in a similar role 
  • Excellent writing skills 
  • Be passionate about technology; you’re always learning and keeping up with current trends. 
  • Be proud of what you create; you strive for improvement and are self-disciplined.


Extra qualities that will catch our attention:

  • You participated in various case competitions or have relevant experience; challenges are not foreign to you!
  • You’re not afraid to ask the right questions to have a thorough understanding of your tasks ; knowing you don’t know everything is highly important to succeed.
  • You’re willing to take the initiative and work independently - grab the freedom you’re offered and run with it!
  • You have great organizational and time management skills which you use towards finding meaningful solutions.


Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with bleeding-edge technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008! You will be entrusted with the development of projects worthy of your aspirations and ambitions, and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. Even if we are working from home, we still have many ways to connect; hackathons, lunch and learn, happy hours to only name a few!

Send us your résumé - we’re looking forward to meeting you!

*** Please note: This is a full-time internship***

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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