Intern- Software Development- API Writer Summer 2022

  • Montréal, Quebec, Canada
  • Internships
  • Intern
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Your mission (if you choose to accept it) : Writing at a totally different level!

The API writers team is looking for a talented intern! API writers are responsible for most of Coveo's public-facing developer documentation. In other words, they are responsible for reviewing all API reference documentation, in addition to writing guides, tutorials, etc. The team also maintains the documentation site as well as Coveo's training platform, which entails a significant amount of coding (take a look! https://docs.coveo.com and https://levelup.coveo.com). 

If you’re looking for new exciting challenges or simply want an opportunity to gain new skills, this is your chance to make a real impact and contribute to the success of the team! It's the perfect balance between coding and writing especially when it means helping others! 

So what’s a typical day like?

  • You join your team's daily Scrum meeting. You get visibility on who’s working on what, and have the opportunity to summarize what you're doing, and get help if needed. During your internship, you are always seen as a full member of the team!
  • You take a look at the team's Kanban board and start planning out what you'll be working on today..
  • Your first task of the day is to review your coworker’s code documentation, which they submitted yesterday afternoon on GitHub
  • Next, you collaborate on a module in a developer tutorial. You then jump on a planning meeting with a team you are writing documentation for.
  • It's lunch time already! You take a well-deserved rest and why not, attend one of the lunch and learn specially designed for trainees. It’s the perfect opportunity to network with your peers.
  • After lunch, you review some API reference documentation drafted by a backend developer for a new service.
  • Your internship coach sets aside some time for you this afternoon to make sure everything runs smoothly when you start out. You discuss the team dynamics, the technical challenges that await you and the initiatives you could take to find the solution to your current challenges.

Are you our next intern superstar?

  • You are studying Software Engineering or Computer Science and you have a passion for writing, or you're doing a double major in Computer Science and Linguistics.
  • You have interest in research, communication, and listening skills 
  •  You know how to ask the right questions to the right people (developers, product managers, support agents, UX designers, etc.).
  • You prefer writing a script to automate a repetitive documentation task rather than doing it manually every time. 
  • Your eagerness to gain knowledge makes you a champion at digesting technical information from multiple channels, extracting the key elements and organizing them. 
  • You are a talented  well-organized English writer, and you know how to write instructions that can be easily understood by developers.

Extra qualities that will catch our attention

  • You have previous relevant experience; challenges are not foreign to you!
  • You’re not afraid to ask the right questions to gain a thorough understanding of your tasks; knowing you don’t know everything is highly important to succeed.
  • You’re willing to take the initiative and work independently - grab the freedom you’re offered and run with it!
  • You have good organizational and time management skills which you use towards finding meaningful solutions 

Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with extremely innovative technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008. You will be entrusted with the development of projects worthy of your aspirations and ambitions, and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. We are working in a hybrid way, which means that we will have in-person and online events to connect and network; lunch and learns, 5 @ 7, virtual or in-person coffee breaks and games nights - to name a few!

 

Send us your résumé - we’re looking forward to meeting you!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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