Instructional Designer Intern - Fall 2022

  • Montréal / Québec City (Quebec Province)
  • Internships
  • Intern
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Your mission (if you choose to accept it): Support the Education services team!

Our Education services team is looking for a talented intern. This team embodies a collective mindset of sharing knowledge and transforming it in engaging ways. Their goal is to help stakeholders understand the Coveo platform by creating relevant training courses.

As an intern in the Education team, you are a key resource in the design, development, and delivery of key learning products linked to our strategic priorities. This includes working collaboratively with other instructional designers (IDs) and subject matter experts (SMEs) to design learning content utilizing adult learning principles and sound instructional design methodologies. 

Are you a conceptual thinker who loves translating concepts into training? If you’re looking for an internship where you can have a positive and meaningful impact in a highly collaborative environment then this might be the opportunity for you! 

So what’s a typical day like?

  • You start your day with a nice cup of coffee and hop on your daily scrum meeting to track the progress on the different projects your team is currently working on.
  • Alongside your coach, you then start by assisting  in the design and development of modular digital learning curriculums, interactive elements, and assessments that leverage adult learning best practices to maximize learner retention.
  • Before lunch, you hop on a call with several stakeholders to begin conducting a needs analysis on a certain course. 
  • It’s already lunch time! You take some well-deserved time off and attend a lunch and learn elaborated specifically for our cohort of interns. It’s the perfect opportunity to network with your peers !
  • After lunch, you work on Adobe Captivate to ensure your content meets the specifications of our branding guidelines
  • You then meet with your coach to evaluate and test our processes for further development and optimization.
  • The day is already over! You close your computer happy that you spent your day surrounded by bright, curious and respectful people, eager to grow their teammates and colleagues.


Are you our next intern superstar?
We want to hear from you if are/have: 

  • Currently enrolled in a degree in Education Technology, Interaction Design program 
  • Knowledge of instructional design methodologies and modular learning curriculum development
  • Knowledge of eLearning tools, particularly Adobe Captivate, video and audio editing tools (e.g., Camtasia, Audacity), and Learning Management Systems
  • Experience with graphic design, video, micro-learning, gamification, simulations, animation/motion graphics an asset

Extra Qualities that will catch our attention:

  • You have excellent English communication skills (French an asset)
  • Ability to manage competing priorities, work on simultaneous projects, and flex in a fast-paced, ever-changing environment
  • Strong communication and collaboration skills, and ability to manage up when encountering challenges
  • High-level attention to detail and accuracy in the execution of work and tasks


Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with extremely innovative technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008. You will be entrusted with the development of projects worthy of your aspirations and ambitions, and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. We are working in a hybrid way, that means that we will have in-person and online events to connect and network; lunch and learns, 5 @ 7, virtual or in-person coffee breaks and games nights - to name a few!


Send us your résumé - we’re looking forward to meeting you!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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