API Writer Intern - Fall 2021

  • Quebec, Canada
  • Internships
  • Intern
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Writing at a totally different level.

Are you up for the challenge?

API writers are responsible for most of Coveo's public-facing developer documentation. This means we pretty much review all API reference documentation, in addition to writing guides, tutorials, etc. The team also maintains the documentation site as well as Coveo's training platform, which entails a significant amount of coding (take a look! https://docs.coveo.com and https://levelup.coveo.com). With numerous upcoming projects, we are looking for an intern to lend us a hand!

Want to have an idea of your working days?

  • First, grab a coffee or any drink of your choice and chat with your fellow tech / API writers on Slack.
  • Take a look at the team's Kanban board and pick the next task you'll be working on today.
  • Your first task of the day is to review your coworker’s code documentation, which they submitted yesterday afternoon on GitHub
  • Next, you collaborate on a module in a developer tutorial.
  • Before lunch, you jump on a planning meeting with a team you are writing documentation for.
  • It’s already lunch time! You can come enjoy a Lunch & Learn that was specially organized for the interns.
  • After lunch, you review some API reference documentation drafted by a backend developer for a new service.
  • Later in the day, you write public release notes.
  • Before the end of the day, your coach booked some time with you to make sure that everything is going smoothly. You discuss the dynamic of the team, the technical difficulties you encountered and the initiatives you could take to overcome these challenges.
  • Your day is already over! You shut down your laptop, happy to have spent a day surrounded by bright, curious and respectful people, eager to learn and grow.  

Are you the one we’re looking for?

  • You like coding just as much as writing, especially when it means helping others! Ideally you're studying Software Engineering or Computer Science and you have a passion for writing, or you’re studying technical writing and have learned to code on your own, or even better: you're doing a double major in Computer Science and Linguistics!
  • You have a good mix of research, communication, and listening skills and you know how to ask the right questions to the right people (developers, product managers, support agents, UX designers, etc.).
  • You prefer writing a script to automate a repetitive documentation task rather than doing it manually every time. 
  • Your eternal thirst for knowledge makes you a champion at digesting technical information from multiple channels, extracting the key elements and organizing them. 
  • Finally, you obviously have a talent for writing well-organized English instructions that everybody can easily understand! 

Do we have a fit? Are you the one? Don’t wait any longer and apply now. We need someone like you.

Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with bleeding edge technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008! You will be entrusted with the development of projects worthy of your aspirations and ambitions and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. Of course, you will also be invited to participate in all company activities (of course, even if it’s remote!)

Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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