System Administrator Intern

  • Montreal / Quebec City
  • Internships
  • Intern
See All Positions

Our team: 

The Coveo@Coveo (C@C) team is responsible for the use of our own products and services within our company and collaborate with leaders of other teams to align, surface, and shape demand for the various audiences using our solutions.

Your mission, if you choose to accept it: 

  • Play a key role in setting up the C@C team AWS staging and production environments as we develop server-less solutions. You will consult our AWS R&D  and IT experts to determine the best practices to effectively and securely leverage AWS services like S3, CloudFront, API Gateway, Lambda, Secrets Manager.     
  • Contribute to automating quality assurance tests for some of our assets, using the newly deployed QA stack. You will write java code to simulate human interactions with our assets’ UI to make regression tests repeatable in a flash for a bunch of use cases, or to monitor the state of Coveo organization items to ensure they run effectively and securely.  
  • Help us maintain, fix, improve, and monitor our existing back-end or front-end assets by taking ownership of some configuration or coding tasks from our sprints like the full-time folks.

We want to hear from you if:

  • You’re a great team player. You’ll be working with different people across the organisation, so great communication skills and a positive attitude are a must.
  • You’re diverse in your thinking. We’re looking for innovation, great ideas, and great analytical skills.
  • You’re willing to take the initiative and work independently - grab the freedom you’re offered and run with it!
  • You love synthesizing information, working outside of the box, getting into & breaking down complex concepts, and sharing your knowledge. 
  • You want an internship where you will be valued on a level with the rest of our team members. We’re looking for someone who thrives on challenges, and wants to experience what it’s like to be at the cutting edge of a fast-paced & highly successful organisation.
  • You excel at communicating in English. You can also write and speak French ? That’s great !

Extra qualities that will catch our attention:

You’ve interned in a SaaS company before, and have experience / interests for the Agile / DevOps methodologies. 

You’ve interned in a role/company that gave you exposure to the implementation of QA processes and tools.

Don’t have this experience? Don’t worry - drive, enthusiasm, & intellect are the most important qualities for any intern at Coveo.

In a typical day, you will:

  • Start your day with your favorite beverage while scanning overnight system notifications for issues, abnormal behavior, or internal documentation changes. Address anything that’s out of the ordinary or interesting. 
  • Participate in the team morning scrum, where everyone quickly reports on what was done yesterday and what is planned for today.
  • Jump back on the task where you left off yesterday, or pick the next prioritized task from the sprint. 
  • Once done with testing your code in thy ee staging environment, create a pull request and wait for your teammate reviews. While you’re around PRs, review a PR that was assigned to you, and suggest some code improvements of your own. 
  • Take a short virtual social break in Slack by looking at pictures posted by colleagues in link with a “picture of the day” theme, like and comment some of them, even adding one of yours. 
  • A new task notification pops up from a colleague reporting a bug in one of our assets. You look into it to evaluate the urgency, who is impacted, and the level of effort. Finally this was a corner case, you thank the colleague for reporting the issue, and tell them the issue will be managed in one of our upcoming sprints. 
  • The input you needed from a colleague came in earlier, you reopen the associated older ON HOLD task and plan to be able to change its status to In Review by the end of the day.  

Have fun. Guaranteed.

Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with extremely innovative technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008. You will be entrusted with the development of projects worthy of your aspirations and ambitions, and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. Even if we are working from home, we still have many ways to connect; lunch and learn, 5 @ 7s, virtual coffee breaks, and games nights - to only name a few ! 

Send us your résumé - we’re looking forward to meeting you :)

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!