Senior Partner Manager

  • Remote - Canada
  • Alliances
  • Full-time
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Driving Channel Growth with Enterprise Customers

As part of our rapid expansion, Coveo is seeking a high performing, sales focused Senior Partner Manager. This role is managing the relationship with key partners delivering Digital Experience and Commerce solutions within our enterprise accounts. It is a fast paced, highly visible, and key role in driving the future success of the Coveo Alliances team.

Your main responsibilities will include:

  • Develop relationships and increase awareness about Coveo solutions with key stakeholders within our GSIs and other strategic partners
  • Build and maintain key strategic alliances and partnerships in the Adobe, SAP, and Salesforce ecosystems
  • Develop new alliances with SIs focused on the MACH alliance and emerging digital experience solutions 
  • Identify and onboard new partners by engaging with prospects and evaluating the mutual benefits of partnership
  • Help drive business and technical enablement with new and existing  partners
  • Continually identify new sales leads with all partners and maintain fruitful relationships with existing partners
  • Nurture partner pipeline in conjunction with inside sales so it becomes sales ready
  • Work with marketing and sales to develop and execute a strategic partnership pipeline of on-going events and activities
  • Drive partners/prospects to meet Coveo at events (i.e.virtual webinars, conferences, shows) 
  • Create robust follow-up campaigns in conjunction with marketing around any events, webinars hosted
  • Regularly attend and present to various user groups within the partner ecosystems 
  • Strong collaboration internally across our marketing, alliances, product and sales teams across North America.  Know how to leverage the global team to make the regional team successful
  • Engage with marketing to build programs designed to produce a steady sales pipeline over time
  • Travel 20-30% of the time 

 Are you curious?   

We have a leading technology product to sell, a world-class Alliance team to work with and all the tools you need to be successful. On your side, you’ll need perseverance, curiosity, focus, self-motivation and dedication to achieve success.

The individual we are looking for should have these characteristics:

  • Self-starter with a strong independent, entrepreneurial spirit
  • You have been directly working within GSI ecosystems and will highlight it on your resume
  • An understanding of the markets and use cases for Adobe AEM/AEP, Adobe Commerce Cloud/Magento, Salesforce Commerce and Service Clouds, SAP CX and Commerce Clouds
  • A track record of creating and executing successful channel/alliance strategies, winning support from senior management and increasing vendor’s awareness and mindshare within an ecosystem
  • Strong business acumen who can quickly assimilate and navigate through a variety of complex organizations, their structures and politics
  • A strong and collaborative team spirit, willing to help the greater team
  • A sales focus, understands how this role supports and helps sales continue to be successful
  • Strong determination and perseverance - things don't always work out - what’s your Plan B?
  • Strong presenter who can tailor a deck for a particular audience
  • Outgoing, sociable and comfortable engaging with new people at a variety of events.
  • Minimum 6 years experience in a similar Alliances role in SaaS

We have a fit?

Send us your resume and DO YOUR HOMEWORK to convince us that you are a must-have rather than a nice-to-have. Join the Coveo Life!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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