Alliance Manager - Coveo for ServiceNow

  • Montreal, Toronto, Canada Remote, San Diego, San Francisco, US Remote
  • Alliances
  • Full-time
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What is Coveo all about? 

Relevance is what creates winners in digital experiences. Coveo is the world’s leading cloud-based relevance platform. Using applied AI, the Coveo Relevance Cloud™ is the intelligence layer that transforms digital experiences, starting with intelligent search, through to specialized implementations for ecommerce, service, and workplace.

As the pioneers of cloud-based AI-powered search and recommendations, Coveo has always been driven by making the lives of our customers easier. Coveo is dedicated to helping organizations deliver more personalized experiences at scale, by ensuring that every customer, partner and employee has the best information, the moment they need it, at every interaction.  

Our mission is to empower people and organizations with relevant, personalized information and intelligent insights, that help them to make better, more informed decisions.

Coveo is embedded in many leading business applications from vendors including Salesforce, Sitecore, Microsoft, Xero and more. Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries. Our next target is ServiceNow and you could play a key part in it. 

Here’s why we want YOU leading the Coveo for ServiceNow Alliance team:

  • You’re thrilled about growing awareness of AI powered search within ServiceNow’s workforce and network of system integrators and resellers. You’ve done it before and want to do it again!
  • Your desire to contribute to the growth of the company through Alliance-influenced deals that will have a direct impact on our bottom line
  • You’re motivated by carrying the quota for all ServiceNow Alliances-related activities
  • You’re excited to optimize activities and exceed expectations for:
    • Pipeline Creation - Alliances Qualified Leads (AQLs)
    • Closed Business
    • New partners recruited
  • You want to become the go-to person internally for all Coveo for ServiceNow alliances topics
  • You’re eager to work closely with sales leadership and account executives to develop and execute upon a holistic account strategy of ‘Sell to’ & ‘Sell with’

Your skills and expertise include:

  • Experience working in the ServiceNow eco-system and deeply understanding their  GTM 
  • Strong relationships in ITSM, HRSD and / or CSM - and can begin leveraging on day-one
  • An ability to design and execute a strategic joint GTM plan
  • Desire to continuously improve, both your results and the processes that led to them
  • You love to pitch - it’s in your DNA 

Here are 5 reasons why you want to be a Coveo Alliance Manager:

  1. You’ll be working with the best. Many claim such a status but few can back it up. Coveo is consistently recognized by Gartner, Forrester and other leading firms as a leader in its space and won Employer of the Year. Read more about our most recent leadership placement in Gartner’s Magic Quadrant for Insight Engines here.
  2. We are making waves in AI and machine learning. Our proven customer traction and a clear opportunity to win in growth markets has caught the eye of Tier 1 Silicon Valley investment firm and OMERS Growth Equity who both recently invested big in Coveo, making us join the unicorn club. Needless to say, we’re just getting started.
  3. We are enjoying hyper-growth year over year. Not only is our team growing at a rapid pace around the globe, the Coveo partner ecosystem has grown by 200% over the past 24 months. What’s more, Coveo partners have driven over 75% of the company’s net new business.
  4. You’ll have tools for success. Here at Coveo, we know the success of the company starts with the success of our people. From the best technology, to working side-by-side with senior leaders, we will make sure you have what you need to feel empowered in your role and bring the Service Now field team to the next level.

Can’t stop, won’t stop...

Our accomplishments within our Partner ecosystems are impressive, but you’re not one to settle for the status quo and you enjoy a good challenge. You see the value Coveo offers and you’re eager to join a team of passionate people with a mindset for innovation and desire to constantly push the envelope. 

If this sounds like you, we need to talk. Apply to the role and impress us!

Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!