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AI Enablement Lead
- Quebec City (Province of Quebec, Canada)
- Security
- Full-time
- Hybrid
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Turn AI ambition into real, scalable business impact.
Many organizations experiment with AI, but far fewer turn those experiments into measurable business value. As our AI Enablement Lead, you will help bridge that gap by transforming AI potential into practical, scalable outcomes across the organization.
Working at the intersection of business strategy and technology, you will guide leaders toward the most meaningful AI opportunities while ensuring responsible, aligned adoption. This role combines strategic influence, cross-functional leadership, and pragmatic execution to move AI from exploration to real impact.
As our AI Enablement Lead, you will:
- Partner with business leaders and our technical experts, including internal AI champions, to identify and prioritize high-impact AI opportunities.
- Translate business challenges into clear, actionable AI-enabled use cases.
- Guide AI adoption across tools and platforms to reduce duplication and maximize existing capabilities.
- Define and maintain a clear AI direction and phased roadmap aligned with enterprise architecture.
- Work with security, privacy, legal, and IT teams to establish practical guardrails for responsible AI use.
- Act as a bridge between business and technology, aligning stakeholders and technical teams to enable scalable AI adoption across the organization.
Here is what will qualify you for the role:
- Experience shaping enterprise AI strategy or adoption, helping organizations move from experimentation to measurable impact.
- Strong judgment in balancing value, feasibility, and risk when prioritizing AI use cases.
- Ability to explain what AI can and cannot do in clear, practical terms, including trade-offs and limitations.
- Proven ability to influence decisions across complex, cross-functional environments, including executives, architects, and business leaders.
What will make you stand out:
- Senior experience working across strategy, enterprise architecture, and emerging technologies.
- Exposure to AI governance, including privacy, security, compliance, or responsible AI frameworks.
- Background in data, analytics, automation, or intelligent platforms, with a focus on practical application.
- A pragmatic, outcome-driven mindset that prioritizes adoption and measurable results over experimentation alone.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
