Senior Program Manager, Leadership Development

  • Montreal / Quebec City (Province of Quebec, Canada)
  • Human Resources
  • Full-time
  • Hybrid
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Shape our leadership landscape and define what excellence in leadership looks like.

Join our team as a Senior Program Manager and elevate our front-line managers through tailored programs and training. In this role, you'll collaborate closely with our HRBPs to pioneer scalable support strategies that maximize business impact. Concretely, we're seeking a highly self-driven individual with a strategic mindset, excellent problem-solving skills, and comfort with ambiguity to assess our landscape, propose plans collaboratively with HR leadership, and drive both tactical and transformational initiatives. If you excel in strategic transformation and leadership development, this might just be your opportunity to drive change and navigate complexity with us!

As our Senior Program Manager, you will:

  • Design and implement a comprehensive leadership development program tailored to operational leadership levels.
  • Collaborate with HRBPs to establish a support framework offering ongoing resources, guidance, and mentorship to frontline leaders across all business units.
  • Develop clear expectations for frontline leadership and drive alignment across the organization.
  • Cultivate collaboration and knowledge sharing among operational leaders from diverse departments to foster a cohesive leadership community.
  • Deliver targeted training programs to address identified gaps and elevate leadership capabilities.

Here is what will qualify you for the role: 

  • Proven track record as a senior HR professional, with a capacity to partner deeply and drive and deliver strategic outcomes with clear success indicators.
  • Strong, tactful communication skills in English and French, essential for effectively conveying complex ideas and engaging diverse audiences across North America and Europe.
  • Demonstrated experience in designing and implementing impactful leadership development programs, with a deep understanding of operational leadership requirements and challenges.

What would make you stand out: 

  • Experience managing a team is a strong plus!
  • Strategic mindset with the ability to navigate ambiguity.
  • Self-driven, open-minded, flexible, and creative.
  • Ability to thrive in a dynamic environment, adapt quickly to change, and enthusiastically tackle challenges with a hands-on, resourceful approach when needed!

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

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