Learning & Development Program Manager

  • Montreal / Quebec City (Province of Quebec, Canada)
  • Human Resources
  • Full-time
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An L&D visionary with the tactical experience to make things happen...

Coveo is looking for an experienced, motivated L&D Program Manager to lead our learning strategy and operationalize our roadmap. In this role, you will be on a mission to develop and deliver ambitious employee growth initiatives, including leadership development programs, technical training projects, and the constant advancement of our peer-to-peer learning initiatives. We’re looking for a natural relationship builder, as this role requires constant collaboration with functional leaders, subject matter experts, and many other stakeholders.

As our Learning & Development Program Manager, you will:

  • Oversee the strategy and end-to-end delivery of our learning programs.
  • Manage our L&D roadmap and establish its priorities.
  • Coach leaders and subject matter experts on learning strategies that support professional growth and business outcomes.
  • Work alongside Coveo Level Up’s product team on the introduction of new features and the constant evolution of our internal LMS.
  • Develop corporate training content and support internal stakeholders in the creation and adoption of their own learning initiatives.
  • Monitor and report on L&D KPIs to identify gaps and opportunities.

Is this opportunity for you?

This role provides the opportunity to have a concrete, lasting impact on the professional development of 700+ team members across North America and Europe. Are you skilled at managing and coordinating competing priorities? Are you known for being driven and self-motivated? Can you thrive in a fast-paced, sometimes ambiguous environment? Do you have a passion for learning? If so, keep reading!

Here is what will qualify you for the role

  • Proven experience in a related field – project/program management, learning & development, etc;
  • Having a strong understanding of (and passion for!) learning and development, and/or adult learning principles.
  • Strong project planning and organizational skills.
  • This role requires you to be comfortable creating content in French and English for our employees located in Canada, the United States, and Europe.

What would make you stand out

  • Demonstrated ability to build relationships with and influence stakeholders at all levels in the organization.
  • Data-driven: the objective is for our training initiatives to be relevant and impactful. Investments we make should be motivated by concrete and actionable data;
  • Ability to work independently with limited supervision.
  • Strong business acumen and ability to tie decision-making to business outcomes.
  • Experience working with an LMS.


Do you think you can bring this role to life? Or add your own colour? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

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Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.*
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