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Senior Enterprise Business Analyst
- Montreal (Province of Quebec, Canada)
- Finances
- Full-time
- Hybrid
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Where strategy meets systems: drive impact through cross-functional initiatives!
Coveo is looking for a Senior Enterprise Business Analyst to lead key projects that optimize our internal processes and enable scalable growth. You’ll sit at the crossroads of technology and operations, turning complexity into clarity and aligning teams around what matters most.
Curious about how tech, process, and strategy come together to drive business impact? In this role, you’ll lead high-impact initiatives with stakeholders like Finance, Human Resources, Revenue Operations, Customer Success, and much more - helping Coveo scale smartly. Come shape the future of how we work, one project at a time!
As our Senior Enterprise Business Analyst, you will:
- Lead business analysis for cross-functional initiatives from intake to implementation.
- Collaborate with stakeholders to gather, document, and prioritize business and technical requirements.
- Translate business needs into solution designs and project plans that guide execution.
- Map and optimize existing processes to improve efficiency and user experience.
- Partner with Enablement to support user adoption, onboarding, and change management.
- Align with Enterprise Systems teams to test, validate, and deliver scalable solutions.
Here is what will qualify you for the role:
- 5+ years of experience in business analysis, project management, or enterprise system implementation.
- Strong understanding of enterprise systems (Salesforce, Workday, etc.).
- Proven experience leading projects across departments with multiple stakeholders.
- Excellent communication skills and the ability to translate complexity into clarity.
What will make you stand out:
- Strong business acumen and experience facilitating workshops or cross-team sessions.
- Certified in Salesforce Business Analyst, Project Management Professional (PMP), or similar, with a strong grasp of agile methodologies and business process modeling techniques.
- Comfortable working in a fast-paced, evolving tech environment.
- Experience with data visualization tools (e.g. Tableau, Sigma, Power BI).
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
#li-hybrid
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
