Director, Engineering- Command

  • Montreal (Province of Quebec, Canada); Quebec City (Province of Quebec, Canada)
  • Research and Development
  • Full-time
  • Hybrid
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Drive the future of AI-powered operator experiences.

As our Director of Engineering, Command, you'll define and execute Coveo's Command technology vision, making it the trusted operating layer for customers by driving innovation in insight, control, and AI workflows while scaling teams that create high-impact product experiences.

You'll lead high-performing engineering teams building the products that help customers gain insight, take action, and unlock the full value of Coveo's AI platform. If you're passionate about combining strategic leadership with product-minded engineering, this is your opportunity to shape the future of AI-native operations.

As our Director of Engineering, Command, you will:

  • Lead and grow multiple engineering teams responsible for the Command product area, fostering a collaborative, innovative, and high-performing environment.
  • Define and execute the technical vision and roadmap in partnership with Engineering and Product leadership, ensuring alignment with Coveo's long-term strategy.
  • Drive the delivery of secure, scalable, and reliable software while continuously raising the bar for engineering quality, operational excellence, and customer value.
  • Collaborate with directors and executive leaders across the organization to align people, technology, and priorities while enabling effective cross-functional execution.
  • Champion product-minded engineering practices that empower teams to build intuitive operator experiences, AI-native workflows, and automation capabilities.
  • Mentor and develop engineering leaders, cultivating a culture of ownership, continuous learning, and innovation.

Here is what will qualify you for the role: 

  • 3+ years of experience leading managers within a software engineering organization developing Software as a Service (SaaS) products.
  • Experience leading customer-facing engineering teams that build solutions for enterprise customers.
  • Strong communication and stakeholder management skills, with the ability to influence technical and business leaders across the organization.
  • Demonstrated ability to balance strategic thinking with execution while leading complex, cross-functional initiatives.

What would make you stand out: 

  • A leadership philosophy centred on building empowered, high-performing teams that deliver meaningful business outcomes.
  • Experience leading globally distributed engineering organizations across multiple time zones.
  • Experience building and operating highly available cloud-based product platforms with a strong focus on reliability, security, and operational excellence.
  • A clear technical vision and the ability to influence organizational strategy while driving execution across multiple teams.

Do you think you can bring this role to life? You don't need to check every single box—passion goes a long way, and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo values employment equity as a building block of an inclusive workplace and an expression of our core values. Employment equity ensures that no employee or candidate is denied opportunities for reasons unrelated to their abilities. We are committed to ensuring all candidates are treated fairly and have equal access to employment opportunities at Coveo.

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Chez Coveo, l’équité en matière d’emploi est un élément fondamental d’un milieu de travail inclusif et reflète nos valeurs fondamentales. L’équité en matière d’emploi vise à garantir qu’aucun.e employé.e ou candidat.e ne se voit refuser des opportunités pour des raisons non liées à ses compétences. Nous nous engageons à faire en sorte que tous les candidats soient traités équitablement et aient un accès égal aux opportunités d’emploi chez Coveo.

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