Solution Engineer

  • Remote - Canada
  • Sales Engineering
  • Full-time
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Empowering the Sales team to shine

Want your work to leave a mark on the landscape of a company? How about being a part of building the solutions that are the first impression for our customers of the Coveo platform? As a member of the Solution Engineering team you will use your  technical expertise, industry knowledge and creative skills to develop solutions that bring to life for our Customers, the power of what having Coveo in their ecosystem looks like, and first impressions count!

We are looking for a jack-of-all-trade Developer who will build, maintain, and support our demo ecosystem and libraries. In this critical role, you will have the opportunity to leverage a plethora of technologies to design and develop solutions to excite and inspire our customers.  You will be supporting our field Solution Engineers, developing demo environments and tools that will enable them to drive success across opportunities.

As our Software Engineer for the Sales teams, you will:

  • Design, Build, Maintain and Innovate centralized demonstrations in our “Field Demo Environment” that are verticalized, flexible and reusable
  • Identify and Build “tooling,” processes and documentation that will help us operationally do things better, faster, and smarter
  • Provide support whenever possible to our Field SEs as they “co-quarterback” our Sales Campaigns
  • Enable teammates and colleagues from other teams on tools, techniques, etc and “rise the tide for all.”
  • Liaise and actively collaborate with our peers in Product, R&D and Solution Architecture to make sure we are always sharing knowledge and exchanging the latest and greatest solutions and best practices

What we are looking for

  • Strong skills in Frontend Web Development (HTML/CSS/Javascript)
  • Good Backend skills (Python/Node/Rest/JSON, etc…)
  • Curiosity and Flexibility: priorities change constantly within Sales Engineering – it’s part of the gig, embrace it!

What would make you stand out

  • Have the ability to take a mockup, cut it up and turn it into a pixel perfect, live site using React/Redux, Material UI, Typescript (or comparable)
  • Any other skills in Graphic design or building POCs and mock-ups are an asset too
  • Experience with all sorts of platform Coveo may be found in (Commerce pages, Service and Support platforms like Salesforce, ServiceNow, SAP, AEM, Zendesk)
  • Familiarity with search engines: Coveo (of course!), SOLR, Elastic, etc
  • Good documentation and communication skills

 

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way, and we appreciate that skillsets are transferable.

 

Send us your application, we want to know what you're all about!

Join the Coveolife!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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