Strategic Sales Development Representative

  • Montreal (Province of Quebec, Canada)
  • Business Development
  • Full-time
  • Hybrid
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Expand relationships. Unlock opportunities. Drive enterprise growth.

What if your next sales role let you shape expansion opportunities within some of the world’s most complex enterprise organizations? At Coveo, you’ll help uncover new buying centers, spark strategic conversations, and create momentum within existing customer accounts.

You’ll join a collaborative, high-performing sales organization where curiosity, creativity, and customer focus drive meaningful impact. If you thrive in outbound prospecting and enjoy connecting business challenges with innovative artificial intelligence (AI) solutions, this role is for you.

As one of our Strategic Enterprise Sales Development Representatives, you will:

  • Prospect into assigned enterprise customer accounts to identify new stakeholders, buying centers, and growth opportunities.
  • Build relationships with director-level and executive-level decision-makers through personalized outbound outreach strategies.
  • Partner closely with Account Managers to support account expansion initiatives and generate qualified pipeline opportunities.
  • Collaborate with marketing and partner teams to craft relevant messaging tailored to each account’s business context.
  • Develop a strong understanding of Coveo’s artificial intelligence-powered solutions and articulate their value to customer challenges.
  • Act as a strategic first point of contact for new stakeholders while aligning outbound efforts with broader account priorities.

Here is what will qualify you for the role:

  • 2+ years of experience in business-to-business (B2B) technology sales or sales development.
  • Ability to navigate complex enterprise environments and engage multiple stakeholders confidently.
  • Strong communication and collaboration skills with a proactive, team-oriented mindset.
  • Excellent organization and prioritization skills to manage a high volume of outbound activities effectively.

What will make you stand out:

  • Experience selling software-as-a-service (SaaS), ecommerce, or artificial intelligence-based solutions.
  • Familiarity with Salesforce and customer relationship management (CRM) platforms.
  • Exposure to account-based selling strategies and buyer-centric messaging approaches.
  • Professional fluency in German or Spanish.

Nice to haves:

  • ECommerce or Service experience and knowledge
  • Familiarity with the Salesforce ecosystem and Salesforce CRM 
  • Account-based selling and buyer-centric messaging experience

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo values employment equity as a building block of an inclusive workplace and an expression of our core values. Employment equity ensures that no employee or candidate is denied opportunities for reasons unrelated to their abilities. We are committed to ensuring all candidates are treated fairly and have equal access to employment opportunities at Coveo.

The following questions are entirely optional and, if you choose to answer them, will not be linked to your name or job application. Your responses will not affect your application. The information collected will be aggregated and used for reporting purposes only to help us evaluate and improve our hiring process. For more information about how we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Chez Coveo, l’équité en matière d’emploi est un élément fondamental d’un milieu de travail inclusif et reflète nos valeurs fondamentales. L’équité en matière d’emploi vise à garantir qu’aucun.e employé.e ou candidat.e ne se voit refuser des opportunités pour des raisons non liées à ses compétences. Nous nous engageons à faire en sorte que tous les candidats soient traités équitablement et aient un accès égal aux opportunités d’emploi chez Coveo.

Les questions suivantes sont entièrement facultatives et, si vous choisissez d’y répondre, vos réponses ne seront pas associées à votre nom ni à votre candidature. Elles n’auront aucun impact sur votre candidature. Les informations recueillies seront regroupées et utilisées uniquement à des fins de rapport afin de nous aider à évaluer et améliorer notre processus d’embauche. Pour en savoir plus sur la façon dont nous traitons vos renseignements, veuillez consulter notre Avis de confidentialité pour les candidats.

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