Sales Development Representative

  • Montreal (Province of Quebec, Canada)
  • Sales
  • Full-time
  • Hybrid
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Are you ready to help open doors at the top of the sales funnel?

Coveo is seeking an energetic, motivated, and ambitious Sales Development Representative (SDR) to prospect and identify new sales opportunities in our Service line of business. This role requires a challenger and provocative individual to relentlessly penetrate our target market profiles through calling, emailing, and strategic outreach for our outbound leads. 

The SDR holds a key and unique position which works closely with sales, partner managers, the technical team, and marketing to qualify prospects at the top of the funnel. You are the first impression of Coveo when you reach out to a lead, and it is your job to deliver a personalized and highly credible experience, as well as initial sales qualification.

Your main responsibilities will include:

  • Build pipeline by outbounding to V and C level Marketing, Digital, eCommerce, and IT decision makers to set discovery calls in a personalized and targeted fashion.
  • Researching, targeting, and following up with your own new outbound leads.
  • Continually test, improve, and refine our strategies and messaging in close collaboration with the Marketing team.
  • Develop and execute strategies for digital & virtual events hosted by Coveo and third parties, in close collaboration with the Marketing team.
  • Collaborate with Coveo’s Partner & Alliance team to generate interest, and qualify sales opportunities.
  • Work with Account Executives in North America to progress qualified leads through the sales process.
  • Research and build intelligence on accounts to figure out the best strategy to land business with them.
  • Be a Coveo champion by demonstrating a deep understanding of the platform, our competitive differentiators, and the value we provide our customers.
  • Stay up to date on trends in the industry and marketing developments in the industry.

Ready for a great challenge?   

Relevance is what creates winners in digital experiences. Coveo is the world’s leading cloud-based relevance platform. Using applied AI, the Coveo Platform™ is the intelligence layer that transforms digital experiences, starting with intelligent search, through to specialized implementations for ecommerce, service, and workplace.

To support our Growth, you’ll ideally have:

  • Drive: You’re a Self-starter, with street smarts and excellent influence, persuasion & motivation skills.
  • Business Acumen: You can quickly assimilate and navigate a variety of B2B and B2C organizations as well as their structures & workflows.
  • Communication: You make connections and use your resources internally and externally to help continually improve our approach. You're also fluent in English, which is crucial for prospecting across Canada and the US.
  • A strong team spirit: You thrive in a work environment that is highly collaborative & cross functional in nature.
  • Charisma: You are a natural people-person, and know how to earn support, trust, and develop long-term partnerships.
  • Time Management: This role has a higher volume of outbound leads and demo requests, so ensuring that your work is being completed is essential.

Nice to haves:

  • eCommerce or Service experience and knowledge.
  • Familiarity with the Salesforce ecosystem and Salesforce CRM.
  • Account-based selling and buyer-centric messaging experience.

Do we have a fit?

Send us your resume, and convince us that you are a must-have rather than a nice-to-have.
Even if your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and we appreciate that skillsets are transferable.

Join the Coveolife!

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

Les questions suivantes sont totalement optionnelles et n'affecteront pas ton application. Les données seront agrégées et serviront à analyser le degré d'inclusivité de notre processus ainsi que des pistes d'améliorations potentielles dans notre pratique de Diversité et Inclusion. Pour plus d'information, merci de te référer à notre Avis de confidentialité pour les candidats et postulants.


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