UX Product Designer

  • Montreal / Quebec City / Sherbrooke
  • Research and Development
  • Full-time
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As a User Experience Product Designer, your craft human-centred experiences, simplify complex concepts and empower the user for self-serving on a buffet of AI functionalities. Alongside the Product Manager and Technical Lead, you are in charge of the product life-cycle and bring to the table the user voice, insights and design solutions. You are part of a large design team and work with other designers, art directors and researchers to create the next generation of AI-powered search experiences. 

The art of making a complex tool accessible to all

Coveo is one of the most advanced tools in the field of search engines for companies and artificial intelligence on the market, and with this performance, we want to be able to make it accessible to all of our users. Coveo is the fastest growing Canadian start-up, a thriving tech and design community located in the heart of Quebec and Montreal.

A typical Thursday:

  • Start your day by hanging out at the UX Coffee, on Zoom, with your design team. What's new, what's old, what’s the new Miro feature?
  • You, and your intern, continue mapping the future user journey for a new feature.
  • Before lunch, you have a call with Alex, product manager, and Germain, Tech lead to sync on the feasibility of the feature and the next steps
  • There is a Lunch & learn today about Design Analytics. Yum!
  • With a fresh coffee, you sit down and continue working on the Axure prototype, preparing it for the next User testing round. You collaborate with the Design Researcher on this project
  • It's already 4 pm, and there is a design review today. Lorraine is looking for feedback on the new Data Dashboards, and Gustavo on the new animations. #nomo (Not missing out)
  • Once the meeting is done, people stay a while, some open a beer. It’s Thursday after all.


Are You up to the Challenge?

Joining Coveo means being part of a dynamic team, exciting challenges, working with inspiring colleagues, and great work culture! On our side, we want to see your passion, keen eye, and attention to detail to add value to the team. 

 Here’s what our perfect candidate would look like:

  • A cohesive portfolio, with several examples of product work
  • Minimum 3-4 years of solving product problems, preferably software or SaaS domain, from information architecture and interaction design to user research and strategy.
  • Mastery of design tools (Axure, Sketch, Photoshop, Illustrator, Abstract, or similar)
  • Experience with qualitative user research: user testing, user interview, concept validation, card sorting and so on
  • A plus experience with design thinking, design sprint or similar collaborative design methods
  • You are proactive, organized and independent; on a constant quest to improve and evolve the product.
  • You love working in a collaborative space focused on teamwork, innovation and feedback.
  • You love designing interaction, not static screens and have a distaste for lorem ipsum
  • A good sense of humour is crucial to enjoying working with this team!

Join #CoveoLife!

If you’re interested in helping us shape the future of search around the world, send us a few samples of your work: portfolio, Dribbble, Behance, publications, or whatever represents what you do best, along with your CV.

If your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and skills are transferable.

We know that applying to a new role takes a lot of work and we truly value your time.

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!