We appreciate your interest in Coveo. We will be in touch with you shortly.
Director, Product Design
- Montreal (Province of Quebec, Canada); Province of Ontario (Canada); Province of Quebec (Canada)
- Product Management & Design
- Full-time
< See All Positions
Build a best-in-class Product Design practice
Are you looking to lead cross-functional design strategy in a high-growth SaaS environment? If so, you’re in luck. Coveo is looking for a Director of Product Design to join our team.Your mission? Develop a world-class design practice and lead transformational changes that make our platform more intuitive, autonomous, and customizable.
Reporting to the Senior Vice President of Product, you’ll collaborate with product management, engineering, and content teams to put the user at the core of every decision. Together, you’ll create a seamless and intelligent self-service experience, combining ready-to-use components and flexible building blocks tailored to our customers’ needs.
As Director of Product Design, you will:
- Champion design at a strategic level, demonstrating the value of user experiences that prioritize real needs, business objectives, and simplicity.
- Define and drive a clear vision for the product experience across the platform, ensuring every interface is intuitive, consistent, accessible, and scalable.
- Elevate design quality and innovation, inspiring your team to aim for excellence at every step of the user journey.
- Lead the design, evolution, and governance of our design system, ensuring reusability, visual performance, and accessibility across the product ecosystem.
- Oversee documentation production (user manuals, integration tutorials, and API guides) to ensure engaging and autonomous support for our users.
- Translate complex concepts into clear, useful, and accessible information for diverse audiences.
What qualifies you for this role:
- 8+ years of experience in product design, with a strong portfolio showcasing high-impact solutions and measurable results.
- 5+ years of team management, demonstrating strong leadership and the ability to build a culture of excellence and continuous feedback.
- Proven expertise in product design strategy, design systems, and cross-functional collaboration within complex software environments.
- Ability to simplify complex concepts, influence stakeholders, and articulate a clear vision of the user experience.
What sets you apart:
- You’re a collaborative leader who values teamwork, collective intelligence, and continuous feedback. You facilitate conversations between product, design, engineering, and customers to ensure every voice is heard and considered in the design process.
- You actively engage with your craft, whether it’s refining a process, revisiting a component, or challenging an experience.
- You contribute to the design community, sharing insights, learning from others, and encouraging your team to do the same.
Think you can bring this role to life?
You don’t need to check every box! At Coveo, we know that passion and transferable skills make all the difference.
Apply now,we’re excited to learn more about you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
