Director of Product - Platform

  • Montréal, Quebec, Canada
  • Research and Development
  • Full-time
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The Mastermind Behind the Killer Features

We are on the lookout for an experienced Director to lead the product management initiatives for Coveo's developer-facing Platform. As our main strategist, you will champion the Platform priorities alongside our development teams in charge of the core and connectivity of our cloud platform. Some of the exciting projects you’ll tackle include expanding the features relating to our trial platform and improving the developer experience. 

You’ll be driving the vision for the Platform that our customers and their developers need. By keeping your pulse on the market, you will share your insight on the various industry best practices and drive innovation by identifying the latest trends on the market to shape and build our new functionalities. Furthermore, you’ll work closely with our R&D development teams, translating client requirements into technical activities and ensuring a good understanding of the functionalities’ orientations and business objectives.

There is no typical day in this role but tomorrow might look like this:

  • Grab a cup of coffee and hop on a call to gather feedback from a major partner who is using our framework and APIs to implement our solutions. Quickly relay this intel to the development team in an email
  • Spend a few minutes reading a competitor’s latest product briefing to see where our offering stands. This will be key in roadmap prioritization and sales enablement!
  • Take a moment to go through the development team’s backlog and prioritise these wisely for the next sprint
  • Support the customer success team to make sure the next release happens smoothly for the clients they are assigned to
  • Meet with engineering leads to talk about the specs of the latest enhancements you’ve been defining for the last few weeks
  • Hold a call with our product trainers and sales engineers to show them the latest improvements to our product so they can align their content

You think you have the vision?

A great Product Director is exceptionally good at gathering intelligence, strategizing, and knowing the technical and business lingo to lead alongside an elite engineering team AND business teams. Most of all, we will be looking for:

  • A technology enthusiast with a keen interest for SAAS platforms
  • A knack for enterprise software solutions (KM, CRM, communities, intranets, etc.)
  • Excellent business acumen
  • A keen interest for software product management
  • A capacity to adapt to one’s audience: you will collaborate with a wide range of professionals of all technical levels
  • Speaking French a plus… Bonjour!

We have a fit? In this particular role, you’ll be able to leave your footprint on a product that will not only impact our customers but the company’s future. Send us your resume and convince us that you are a must-have rather than a nice-to-have. Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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