Technical Project Manager - Software Implementation

  • Montréal, Quebec, Canada
  • Professional Services
  • Full-time
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You will have to work on complex and highly technical challenges by adapting and customizing our platform to the specific needs of each client with our technical team. Come join a company that not only has the wind in its sails but will allow you to touch cutting-edge AI technologies, it’s more than 1000 implementations that Coveo have made with its highly efficient solution, in world leading enterprises such as Dell, Rolex and Salesforce. 

With your expertise you will add your own personal technical touch to our projects in many ways:

  • Manage technical implementations of our solution : project scoping, managing client’s expectations, creation and maintenance of comprehensive project documentation 
  • Coordinate efforts between team, ensure a clear understanding of everyone's responsibilities and provide support where needed
  • Development of a well-detailed project plan to monitor and track progress, budget and timeline in a proactive way
  • Change management and adjustments to the project scope and project schedule
  • Reporting to customers and PMO of the projects status in terms of progress, health and risks
  • Risk management, mitigation and reporting: Escalation to management if needed

You want to impress us?

  • 3 years of experience, managing IT development/implementation projects for large scale companies
  • 5 years of experience with requirements gathering, documenting technical solutions and conducting QA
  • Understanding of the technical issues related to the implementation of SaaS software solutions and the development of web applications
  • Programming experience (front and back end) a plus
  • Experience managing several projects simultaneously in an AGILE organization and strong knowledge of Agile teal project management tools (Jira, Azure DevOps, etc.).
  • A certification in project management (scrum master, PMP or others) 
  • Leadership and your proactivity to share several examples of improvements made to the process, tools and activities of your team during your last completed projects 
  • You also have knowledge in the field of indexing, search solutions or working with major Saas solutions such as Salesforce, ServiceNow or e-Commerce PlatformsExperience with PSA tools (FinancialForce, Mavenlink, etc.)

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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