Senior Full Stack Developer - Professional Services

  • Canada
  • Professional Services
  • Full-time
< See All Positions

The Technical Expert in the implementation of our AI-powered search platform 🙌

Coveo is a leader in providing AI-powered search experience. We strive for relevancy by providing intelligent search through AI technologies like machine learning and behavioural data to bring personalized content-rich digital experience for customers, partners, dealers and employees.

Our Professional Services department are client-facing technical experts and lead the implementation of our intelligent search platform for our world class customers (think Dell, Salesforce, Toyota, Bain & Company).

About the role

As a Full Stack Solution Developer, you will make relevancy a reality and elevate our customers' business outcomes by indexing their content and delivering search results that are relevant to their users, all while ensuring the solution is bespoke to our customers. You'll lead our customers through a successful delivery of our search solution by using your technical skills (TypeScript & JavaScript) and consulting mindset.

Here are some responsibilities you might encounter

  • Develop innovative solutions by improving and customizing our “Out of the box” functionalities above customers expectations and that will fit with all their systems;
  • Deploy the solution so it connects with the customer's systems in place: that means on premise for some, in the cloud for others and even a mix of both for specific customers…
  • Configure and optimize our solution so it consolidates information and ensures features, functionalities and plug-ins;
  • Fine-tune their relevance rankings so that the list of results is contextualized for users;
  • Transform our users' experience with intuitive and easy-to-use customizable interfaces and JavaScript libraries implementation. These will allow Coveo to naturally fit with the client’s systems.

Experience and skills that would impress us

  • 8+ years of experience and very strong coding skills with JavaScript, Typescript, Python, and HTML/CSS. C# and Java are nice-to-haves!
  • Experience in web applications deployment (AWS, Azure, IIS, etc.) in a Windows or Cloud environment.
  • Data normalization and field mapping are concepts that you are familiar with;
  • Entrepreneurial spirit, you feel you achieve so much more by working along with a customer or partner than alone between four walls;
  • Consulting and/or client facing experience, understand the importance of timely communications and see value in collaborating with colleagues to find the best possible solution;
  • We can count on you to take leadership and ownership of a project. You have the ability to prioritize and work under pressure in a structured, resourceful and thorough manner.

Did we pique your interest? Well let's not stop there! Here's a blogpost about our PS Developers' experience: https://tinyurl.com/5758ybct

👋 We have a fit? If you’re just as passionate as us about leading a world-class Professional Services team, send us your resume because we'd love to have a chat with you about this opportunity! Join the #CoveoLife!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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