Instructional Designer Intern - Winter 2023

  • Montreal / Quebec City (Province of Quebec, Canada)
  • Internships
  • Intern
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Your mission:  Support the Education services team!

Our Education services team is looking for a talented intern. This team embodies a collective mindset of sharing knowledge and transforming it in engaging ways. Their goal is to help stakeholders understand the Coveo platform by creating relevant training courses.

As an intern in the Education team, you will act as a key resource in the design, development, and delivery of learning products linked to our strategic priorities. This includes working collaboratively with other instructional designers (IDs) and subject matter experts (SMEs) to design learning content utilizing adult learning principles and sound instructional design methodologies. 

So what’s a typical day like?

  • You start your day with a nice cup of coffee and hop on your daily scrum meeting to track the progress on the different projects your team is currently working on.
  • Alongside your coach, you then start by assisting  in the design and development of modular digital learning curriculums, interactive elements, and assessments that leverage adult learning best practices to maximize learner retention.
  • Before lunch, you hop on a call with several stakeholders to begin conducting a needs analysis on a certain course. 
  • It’s already lunch time! You take some well-deserved time off and attend a lunch and learn elaborated specifically for our cohort of interns. It’s the perfect opportunity to network with your peers !
  • After lunch, you work on Adobe Captivate to create engaging interactive visual elements for courses. 
  • You then meet with your coach to evaluate and test our processes for further development and optimization.
  • The day is already over! You close your computer happy that you spent your day surrounded by bright, curious and respectful people, eager to grow their teammates and colleagues.

Are you our next intern superstar?Are you a conceptual thinker who loves translating concepts into training? If you’re an exceptional writer and looking to develop your skills as an instructional designer in the tech world, then this might be the opportunity for you!


We want to hear from you if: 

  • Currently enrolled in a degree in Education Technology, Interaction Design program 
  • Knowledge of instructional design methodologies and modular learning curriculum development
  • Knowledge of eLearning tools, particularly Adobe Captivate, video and audio editing tools (e.g., Camtasia, Audacity), and Learning Management Systems
  • Experience with graphic design, video, micro-learning, gamification, simulations, animation/motion graphics an asset
  • Being bilingual (English/French) can really help, when it comes to speaking with our clients : after all, we are a Quebec-based company. 

Additional qualities that will catch our attention:

  • You have completed at least one internship in a similar role 
  • Ability to manage competing priorities, work on simultaneous projects, and flex in a fast-paced, ever-changing environment
  • Strong communication and collaboration skills, and ability to manage up when encountering challenges
  • High-level attention to detail and accuracy in the execution of work and tasks


Why do an internship at Coveo?

An internship at Coveo is an opportunity to be part of a passionate, talented team working at the cutting edge of technology.
This is not our first rodeo! We have been welcoming and supporting interns with us since 2008! It is important for us to support the next generation and pass on our knowledge and good practices to students. You will be entrusted with projects that meet your ambitions and you will be supervised by a coach who will impart to you a wealth of knowledge that only a workplace can offer you. You will of course be invited to participate in all of the company's activities. With our flexible hybrid work model, we will see you at the office twice a week. We can't wait to meet you ! 

Join the Coveolife! 

Experience comes in many forms but we offer challenges that meet your ambition; to enable you to learn consistently. 

We encourage all candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. 


Please note: Due to most of the team members being located in the province of Quebec and the internship being hybrid, we will prioritize candidates located in the province. If you were intending on relocating to Montreal or Quebec City for your internship - please let us know.

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

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Are you currently located in the province of Quebec or willing to relocate to the province of Québec for the duration of the internship? / Habites tu présentement dans la province de Québec, ou prévoyais tu déménager dans la province de Québec pour la durée de ton stage*
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