Business Intelligence Analyst Intern - Usage Analytics Fall 2021

  • Quebec, Canada
  • Internships
  • Intern
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Your mission (if you accept it) : tell the story behind our customer’s data ! 

The Usage Analytics team collects a bunch of data and insight about user interactions with Coveo products, all while providing customers the ability to monitor and understand what is going on with their applications, all in the goal to help them optimize their business. With all this  gold mine of data and information, we need the help of a Business Intelligence Analyst intern to make sense of it and give it a useful meaning!

As a Business Intelligence Analyst intern, you will contribute to building templates of dashboards and building metrics that will be used by our customers and various teams like Customer Success, Database Administrators, Project Managers, etc., and  you will analyze the data generated to provide useful insights and to create reports that will be used by many of our clients.

It’s your opportunity to have a meaningful impact on our customers and to collaborate with various teams and projects.

You are data driven and know how to tell great stories through data? We have a challenge tailored for you ! 

It’s very simple, we want you to:

  • Be pursuing studies in programs like Business Intelligence, Data Science, or any related field.
  • Be passionate about data analysis and insights and be a master of SQL and PowerBI/Tableau
  • Have a keen  interest  about the business world and about technology
  • Be a great communicator: verbally and through your data visualization!
  • Be proactive and take up challenges!
  • Have  great attention to details
  • Likes to collaborate in teams
  • Be proficient in English; written and spoken

So what’s a typical day like ?

  • You start your day by  jumping on your daily scrum call with the team to update them on your day’s priority and yesterday’s accomplishments
  • After, you jump on a call with your team to discuss new metrics. After collecting all this data, you were able to analyze it, shape it, and figured out a way to present it in data  visualizations that will be used by our customers.
  • It’s already lunch time ! You take some well deserved time off and attend a lunch and learn elaborated specifically for our cohort of interns
  • In the afternoon you open your latest Tableau Workbook to polish off a visual presentation of an analysis you just completed
  • After, you meet the team leads of the Development teams to discuss different trends and metrics in the market of Commerce.
  • The day is already over ! You close your computer happy that you spent your day surrounded by bright, curious and respectful people, eager to grow their teammates and colleagues.

Why Intern at Coveo?

Interning at Coveo is an opportunity to be part of a passionate and talented team working with bleeding edge technology. This is not our first rodeo! We have welcomed and accompanied interns since 2008! You will be entrusted with the development of projects worthy of your aspirations and ambitions and you will be supervised by a coach who will share with you a wealth of knowledge that can only be taught in a workplace. Even if we are working from home, we still have many ways to connect; hackathons, lunch and learn, 5 @ 7 to only name a few !

Hurry up! Send us your résumé to apply !

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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