API Writer Intern- Winter 2023

  • Montreal / Quebec City (Province of Quebec, Canada)
  • Internships
  • Intern
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Your mission: Achieve the perfect mix of writing and coding !

The API writers team is looking for a talented intern! API writers are responsible for most of Coveo's public-facing developer documentation. In other words, they are responsible for reviewing all API reference documentation, in addition to writing guides, examples, tutorials, etc. 

The team also maintains the documentation site and automates as much of the documentation generation as possible, which entails a significant amount of coding.

If you’re looking to dive into the SaaS world and perfect your skills, which include; front-end development, documentation automation and writing in a cohesive manner; this is the opportunity that will challenge you! 

So what’s a typical day like?

  • You start your day with a team meeting SCRUM to track the progress on the different projects your team is currently working on. Consulting your backlog and task board will help you prioritize!
  • You start your morning by working with your coach to produce an example of functional code to demonstrate a use case for one of our libraries.
  • Following that, you jump into your next task which is to review your coworker’s ruby script to automate documentation generation, which they submitted yesterday afternoon on GitHub.
  • It’s already lunch time ! You take some well deserved time off and attend a lunch and learn elaborated specifically for our cohort of interns. It’s the perfect opportunity to network with your peers!
  • After lunch, you review some API reference documentation drafted by a backend developer for a new service.
  • Next, you collaborate on a module in a developer tutorial. You then jump on a planning meeting with a team you are writing documentation for.
  • Before the end of the day, your coach booked some time with you to make sure that everything is going smoothly. Together you both discuss the dynamic of the team, the technical difficulties you encountered and the initiatives that you could take to find solutions to overcome those current challenges. 
  • The day is already over! You close your computer happy that you spent your day surrounded by bright, curious and respectful people, eager to grow their teammates and colleagues.

Are you our next intern superstar?
We want to meet you if:

  • You are studying Software Engineering or Computer Science and you have a passion for writing, or you're doing a double major in Computer Science and something like Linguistics, Philosophy, or Psychology (considered an asset). 
  • You are comfortable with HTML, CSS, JavaScript and TypeScript, and Angular, React and Vue
  •  You know how to ask the right questions to the right people (developers, product managers, support agents, UX designers, etc.).
  • You prefer writing a script to automate a repetitive documentation task rather than doing it manually every time. 
  • You are a talented  well-organized writer, and you know how to write instructions that can be easily understood by developers.
  • Being bilingual (English/French) can really help: after all, we are a Quebec-based company
  • You have great organizational and time management skills that allow you to handle multiple projects at once. 

Additional qualities that will catch our attention

  • You participated in various Hackathons or have relevant experience ; challenges are not foreign to you! 
  • You’re willing to take the initiative and work independently - grab the freedom you’re offered and run with it

Why do an internship at Coveo?

An internship at Coveo is an opportunity to be part of a passionate, talented team working at the cutting edge of technology.
This is not our first rodeo! We have been welcoming and supporting interns with us since 2008! It is important for us to support the next generation and pass on our knowledge and good practices to students. You will be entrusted with projects that meet your ambitions and you will be supervised by a coach who will impart to you a wealth of knowledge that only a workplace can offer you. You will of course be invited to participate in all of the company's activities. With our flexible hybrid work model, we will see you at the office at least twice a week. We can't wait to meet you ! 

 

Join the Coveolife! 

Experience comes in many forms but we offer challenges that meet your ambition; to enable you to learn consistently. 

We encourage all candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. 

 

Please note: Due to most of the team members being located in the province of Quebec and the internship being hybrid, we will prioritize candidates located in the province. If you were intending on relocating to Montreal or Quebec City for your internship - please let us know. 

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

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Is there a preferred pronoun we should use? / Y a-t-il un pronom spécifique que nous devrions utiliser? (optional/optionnel)
Are you currently legally allowed to work in Canada? / Es-tu présentement légalement autorisé.e à travailler au Canada?*
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For more information regarding how we use your personal information as part of the recruitment process, please read our Candidate Privacy Policy available: https://www.coveo.com/en/pages/applicant-and-candidate-privacy-notice / Pour obtenir plus d'information concernant l'utilisation de vos données personnelles lors du processus de recrutement, veuillez consulter notre Déclaration de protection de la vie privée : https://www.coveo.com/fr/pages/declaration-de-protection-de-la-vie-privee-des-candidats*
How did you hear about Coveo? / Comment as-tu entendu parler de Coveo?*
Where do you currently study ? / Où étudies-tu présentement ?*
Dans quelle langue préfères-tu que nous communiquions avec toi? / In what language do you want us to communicate with you?*
Are you currently located in the province of Quebec or willing to relocate to the province of Québec for the duration of the internship? / Habites tu présentement dans la province de Québec, ou prévoyais tu déménager dans la province de Québec pour la durée de ton stage*
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