System Administrator

  • Montreal / Quebec City (Quebec Province)
  • System Management
  • Full-time
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The pillar that supports our internal infrastructure

Are you familiar with the internal infrastructure of a SaaS company? In our case, it’s not the most complex, but it sure is varied! We’re looking for someone to tend to our existing organization, take on some infrastructure projects and code a part of the time!

If you can ensure a steady setup for our teams to perform, this is a job cut out for you! Our teams are mostly versed in technologies, which can make for some interesting needs, and conversations starting straight in the core of the topic!

As a System Administrator, you will:

  • Coordinate the efforts of the team around the ongoing projects and needs.
  • Build, maintain, optimize our internal infrastructure (Hyper-V, AWS but mostly SaaS)
  • Participate in seeking and finding problems, offering solutions and guidance to solve them. 
  • Support the IT team with the needs of employees: if a case from Helpdesk escalates, it will be to you
  • Participate in the maintenance and improvement of the different systems.
  • Have some small projects to handle (24-48hrs)

What are we looking for in our next teammate 

The perfect fit for our team would be someone who sees challenges as an opportunity to learn and grow. Being able to prevent future inconvenience by analyzing our systeme and conceptualizing solutions before a problem arises. And most importantly someone who shares his ideas with his colleague. 

  • 5-10 years of experience in maintaining and debugging numerous SaaS solutions and providers (Google Workspace, Microsoft 365, AWS, etc)
  • Experience with networks. No need to have built a network, but experience in maintaining and debugging is expected
  • Extensive Knowledge of Agile Methodology
  • Extensive Knowledge of Mobile Device Management (Intune, Ivanti, Munki, ABM, Microsoft Autopilot)
  • Being able (and interested!) in working in office a few days per week (Montreal or Quebec City)
  • You have worked in a similar role for another SaaS company? It’s an asset!

Do you think you've got what it takes to make this role a reality by bringing your own color to it? We don't expect you to tick all of these boxes! Your passion is your greatest asset and we recognize that your skills can be cross-functional.

Send us your candidacy, we want to know more!

Join the #Coveolife 

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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