System Administrator

  • Montreal / Québec
  • Information technology, Information system
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Reaching For a New Level

Integrate with our dynamic and talented team to work on projects of various scales in our IT team. No more working in the shadows, resurface and share your talent and ideas in every facet of our projects. Become a reference for your colleagues and receive the recognition you deserve, because here, IT is at the heart of our success. You will also have the chance to showcase your expertise, pushing technologies to the limit to allow your colleagues to be as efficient as you are, while ensuring the security and availability of our services.

Here’s what a Normal Day looks like:

  • You start your day by validating that the backups of the previous evening are correctly executed and you manually resolve any that have errors.
  • You then work on the tickets assigned to you. The team has launched a friendly competition to see who can close the most tickets in 1 hour! On the menu are an upgrade of our VM Graylog, a problem sending a 2FA activation email as well as finding a solution to run a docker in a Hyper-V VM.
  • One of your colleagues in IT Support asks you specific questions about compliance with company security policies. He also asks you to take a look at the documentation he created for users to activate 2FA on their O365 account themselves, and you validate it before it goes online.
  • Lunch break! In fact, you're eating pretty fast because your team has made an appointment to play Fall Guys online.
  • Back on your computer at work, you advance your project which aims at controlling the machines authorized to connect to the VPN of the company.
  • You then meet with your team to brainstorm on some more specific cases. This helps give you a new perspective, and you'll ask a few questions to the applicant of one of your tickets for more information.
  • Finally, you have some time left to test a new solution that could replace or improve one of the systems already in place. A great way to end the day!

 

Do you have what we’re looking for?

You don't want to work on Windows 7 or Exchange 2010, and you think a computer needs at least 16 GB of memory and at least one SSD? You want to work with the Cloud? It makes sense, after all, it's 2020! We're looking for someone who wants to be able to boast that Coveo's infrastructure is like their own: you'll have full access and you'll make a large part of the decisions while managing entire projects from scratch.

Specifically, here's what we'll be looking at in your profile:

  • You have 5 years of experience in a similar position.
  • You know Windows Server 2012 or more recent
  • Windows 10, macOS and Linux Desktop (ideally Ubuntu) can’t hide anything from you
  • You have passed your Cisco CCNA modules 1-4 or have equivalent knowledge/experience
  • You have a good knowledge of the following AWS services; EC2, RDS, VPC, Route53, IAM, S3
  • You have a good knowledge of Microsoft 365 and Azure
  • When you have a problem, you could simply reinstall everything, but you like to know the cause of the problem;
  • You are familiar with visualization concepts and technologies
  • You have a good command of the English language (spoken and written)

Are you a person who is passionate, motivated and always looking for a challenge? Do you know all there is to know about technology, and anything you don’t know you are open to learning? Is your English is "flawless"?

Don't wait any longer! It's your lucky day and you've found your dream job, so do your homework and send us your resume. Join the #coveolife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!