Salesforce Technical Architect

  • Montreal / Quebec City / Remote Canada or USA
  • Information technology, Information system
  • Full-time
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Salesforces is part of your DNA

 

Salesforce is a powerful tool and its utility is constantly evolving. A company like Coveo is well placed to know it because we are not only a user of the product, but our software is also implanted within this CRM. Our relationship with this tool is therefore a long-standing one. 

The strong growth of our organization leads us to develop new solutions within the Services and Sales clouds and to add multiple integrations. In short we constantly go further in our use of Salesforce to respond to our multiple teams’ business needs. For over a year, we have had a team fully dedicated to the development and maintenance of our CRM. Join them as a Salesforce technical architect and help us step our game. 

Come help us design the best solutions, identify the risks and benefits of different integrations, improve our performance reporting testing methods and improve security aspects. Become the expert of Salesforce experts and allow multiple departments to take full advantage of the CRM at their disposal.

 

Wondering what your days would look like? The days and challenges change constantly at Coveo, but here's a good example:

  • You start your day by preparing your morning elixir from one of our many coffee machines or from home!
  • Once ready, you participate in a first meeting with members of the HR, Finance, IT teams and a few other consultants. You are all involved in our new ERP implementation. Your understanding of the interactions between Salesforces and this new system will allow everyone to move forward, for sure. You get to know your colleagues quickly since you work with them in parallel on our new ITSM integration with Salesforce
  • When you get back to your office, you spend a few hours designing a new solution
  • Well-deserved lunch break! If you feel like it, attend the lunch & learn that our new BI architect has prepared for the rest of the IT / IS department.
  • After your lunch you meet your two Salesforces developer colleagues via GoToMeeting. You chat and code with them. We can't help it, your desire to code is still there!
  • End your day by replying to a few emails and preparing a few instructions that you will send tomorrow morning to our Salesforce system administrator to make sure we maintain good performance despite the changes made recently.
  • Rest well because tomorrow will be just as engagingand interesting!

 

Challenge accepted?

This is a very beautiful playground for someone with experience who does not want to stagnate in their career! We offer you the opportunity to make a quick impact, recognized by several departments that await you with enthusiasm.

 

Here is what will catch our attention:

  • You have a minimum of 5 years of Salesforce development experience
  • You are now a certified Salesforce architect
    • At least two of the following certifications: Technical architect, Application architect, System architect
  • You have several experiences of assessing the needs of internal customers
  • You have participated on various integration projects in Salesforce: ERP, ITSM, HR, BI, etc.
  • Your thoroughness and your sense of organization stand out
  • You are able to participate in more than one project at a time
  • You can adapt your speech to suit your audience
  • If you are bilingual this is a great asset… Bonjour :)

 

Is there a fit? Send us your CV and convince us that you are THE candidate that we should not do without!



What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!