Business Intelligence Developer

  • Quebec City / Montréal
  • Information technology, Information system
  • Full-time
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You are on a mission to take business intelligence on a new level for the entire organization. Use the resources at your disposal (Tableau, our database, your colleagues and your global vision) to tell the story behind our operational data. In this role, you will work closely with the internal departments at Coveo, including Customer Success and Sales, to help the business take important decisions and have a better visibility on the decision impact.

The Business Intelligence Developer will also be involved in the development and iterations of our features, working along the R&D team to find the best solutions for our business needs. 

There are no “typical” days, but here’s an example of what a work day might look like: 

  • Your favorite hot beverage in hand, you start your day at 8am (or 6:30am or 9: it’s up to you!) and check the Kanban board to see the tasks ahead for the week and the great progress of your team.
  • You join a call to share feedback from a business unit on data that the BI started monitoring thanks to your collaboration with the Data Architect. It seems like you discovered a clear trend and correlation between two elements, and will be able to leverage it at their advantage.
  • You then spend some time with a major internal customer to help them orient their business analysis and KPI development. Once you come back with your findings, you write a script to connect Marketo with Snowflake and commit it to the repo.
  • Beginning of the afternoon, you meet with your team lead for a discussion about the next exciting projects for 2021. You go over the successes of the past quarter to map out your plan de match to enable all key stakeholders with business intelligence analytics.
  • Collaborate with our Usage Analytics team from R&D on a project that will affect the use of analytics for both internal stakeholders and Coveo customers.
  • You finish your day in Tableau by making the new update of the Management Dashboard includes a few new graphs. Since the BI team just ran through a server update, are the changes well received in our Tableau Server? Your head full of ideas for the dashboard you are preparing for the Sales team.

Developer Mindset for Business Needs?

To be the ideal Business Intelligence Developer, you need to be especially skilled in collecting information, be a strong strategist and have some basic knowledge of databases and statistics to work in our high performing team. You also need to be an expert at communicating information. As Steve Jobs said: “The most powerful in the world is a great storyteller.”

What are we looking for in our ideal candidate?

  • You have a strong interest in top edge technologies, especially proficient with Python. You are at ease navigating in Pandas and Numpy libraries to manipulate series and dataframes.
  • Strong knowledge of databases & SQL is imperative!
  • You are no stranger to Snowflake and AWS.
  • You are qualified with Business Intelligence software / data visualization tools (We are fans of Tableau).
  • You are at ease interacting with business stakeholders internally and understand the business processes.

The description fits you? We sure hope so, because this role will allow you to leave a big mark on both the key features that help improve our customer’s lives, but also on the future of our company. Send your application and convince us that you’re the right person for us! Join the #CoveoLife!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!