Commercial Operations Associate

  • Montréal / Ville de Québec (Province de Québec)
  • Full-time
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A knack for making data talk?

Become Commercial Operations Associate, an essential player at Coveo by ensuring data accuracy for our commercial systems.  Thanks to your expertise and dedication, we will make our core commercial data better helping our organization make data-driven decisions.

What will you do next?

  • Collaborate with the Manager of Commercial Systems and our internal clients to update our Commercial data in our CRM (Salesforce)
  • Participate in special projects to deep dive on the relevant segments of our business to identify key data insights
  • Work with our Deal Desk team to validate and resolve commercial data issues
  • Participate in ongoing CRM platform updates, enhancements and maintenance tasks
  • Lead special projects, such as QA’ing data and analyzing data oddities
  • Help our Information Security team support Sales around security concerns of prospective and existing clients

A data advocate helping data driven decision making

To be able to sustain our fast growth, we need someone with problem-solving skills to help us make informed decisions. Indeed, this person will be results-oriented and highly organized  with a keen eye for cross functional collaboration opportunities.

To ensure the team's success here is what we’ll look at in your profile:

  • A DEC degree
  • 0-3 years of experience in similar position
  • Understanding of CRM solutions (including pipeline processes, reporting and dashboard). Knowledge of Salesforce is a plus
  • Good proficiency on Excel/Google Sheets and office suite solutions
  • A self-sufficient problem solver with a keen eye for cross functional collaboration opportunities
  • Excellent written and verbal communication skills
  • Being able (and interested!)  to work in our Montreal office

If that sounds exciting, you just might be the right fit! So do your homework and show us you are a must-have rather than a nice-to-have! Send us your resume and join the #Coveolife!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people.

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