Talent Acquisition Partner - Global Services

  • Quebec, Canada
  • Administration
  • Full-time
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Join us and contribute to the growth of a Canadian AI. leader!

The talent acquisition team is a key part of our organization’s achievements.  This is your chance to take full leadership of recruitment processes for our Global Services teams. The key word here is "leadership": we expect a lot of creativity and ownership from you to develop effective and innovative strategies to fill our strategic corporate positions. 

Our Global services teams at Coveo include: Customer Success, Professional Services and Technical support. 

More precisely, you will:

  • Speak to the managers, directors and VPs of the global services departments to gather the requirements and collect important nuances that will allow you to differentiate THE right candidate
  • Write compelling job descriptions in both French and English for different markets
  • Headhunt the best talent on LinkedIn and any other relevant platforms, using a personal approach that stands out
  • Conduct initial interviews with selected candidates, help them navigate through their interview process while giving them an outstanding candidate experience, and keep our ATS (Greenhouse) updated
  • Keep your candidate pipelines clean and provide your hiring managers and VPs with proactive updates on the status of the roles you are working on together
  • In  collaboration with the talent partner - global services, develop new innovative candidate attraction strategies with our Talent Brand Manager, and our Internships Talent Partner. The best candidates are not always easy to engage with, hence requiring a personalised and human touch
  • Take part in developing a D&I program within the team to ensure real equal chances for everybody to access roles in tech and Coveo
  • Work on some exciting side projects - learning about our tech or the latest talent acquisition best practices that we can implement. We always challenge the status quo at Coveo!

A mix of leadership, creativity and rigour

The talent acquisition team has and will continue to play a critical role in making Coveo a worldwide leader, admired for its tech and its culture. But it’s not easy to differentiate candidates in a competitive talent market: you’ll need to help identify top talent that stand out due to their curiosity and willingness to do the best work. You’ll also need to see the potential of candidates and then convince them to join us on our journey. Are you a “techie” with drive and great people skills? 

This is what we are looking for:

  • You have a bachelor’s degree in administration or any other relevant diploma
  • You have at least 5 years of experience in recruiting, including at least 3 years in a tech environment. You may even have worked on Professional Services roles in SaaS!
  • You are knowledgeable about Coveo and our products - you are convinced of the value we bring and act as a brand ambassador to convey that message to candidates
  • You are bilingual; English & French speaking and written
  • You are organised with an eye for detail - this role requires a lot of follow up and managing competing priorities
  • You are comfortable prospecting for candidates online and you have a knack for generating interest in the first inmail!
  • You know how to use your emotional intelligence to identify your candidates, ask the right questions and create a unique experience
  • You have what is called the "growth mindset", you are not afraid to be challenged and to challenge others
  • You have a deep understanding of the business world and a heightened curiosity, besides you understand what we mean by "Quebec unicorn"!

Join the #CoveoLife!

This is not a "resume sorting" role as seen in many other companies. We give you the opportunity to make a difference and to concretely see your impact both on a daily basis and on the future of an international company based in Quebec. First and foremost, we are looking for a “superstar” candidate who has fire in their eyes and who fundamentally believes that a business is nothing without the people who run it.

Is it a fit? Send us your CV and convince us that you are THE candidate we shouldn't be without!

What is Coveo?

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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