Human Resources Business Partner - Sales and Marketing

  • Quebec, Canada
  • Administration
  • Full-time
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We are seeking an experienced HR Professional to join our team of HR Business Partners. This person will own partnership with Sales & Marketing teams at Coveo and be a key HR contact for employees and leaders in Canada, the United States and Europe.

The ideal candidate has sharp HR instinct and is capable of coaching and supporting leaders at all levels (from manager to Chief Growth Officer), while having a keen ability to turn HR strategies into deliverables.

In this role, you will:

  • Coach and support your leaders on the full spectrum of HR services, based on their needs.
  • Partner with the recruitment team to provide insight on current and upcoming needs. Work with the Talent Acquisition Lead and the Sales and Marketing leadership to identify recruiting priorities. 
  • Provide support in developing hiring plans throughout the strategic headcount planning process
  • Guide leaders through change, including development of organizational structures. 
  • Review and analyze key HR metrics and make recommendations to boost engagement;
  • Collaborate with Compensation experts to provide compensation recommendations for employment offers to candidates, internal promotions, and recognition bonuses. Act as the gatekeeper of internal equity
  • Identify training and development needs with managers and partners with Learning & Development expertise in Shared Services to develop this educational material, and to facilitate training sessions. Build programs and identify resources to support employee development.
  • Advise leaders on talent development, promotions and employee growth. Build development plans, career paths and retention strategies for high performers. 
  • Manage poor performance and advise leaders on appropriate steps to follow.

As the HR Business Partner for Sales and Marketing, you’ll work closely with the leaders to identify the HR priorities and develop HR programs and services that support business objectives. 

You’ll also develop a deep understanding for the Sales & Marketing team cultures, which will allow you to advocate for your division’s objectives and realities in the design of corporate HR programs, and to provide relevant context to your peers in the identification of company-wide HR priorities.


  • 5-8 years of varied HR experience with experience in a Business Partner role.
  • Excellent communication skills in English (spoken and written), French is an asset
  • Ability to understand and partner with different HR services (Learning & Development, Compensation, Talent Acquisition, Employer Brand).
  • Experience handling a variety of HR problems (Poor performance, managing turnover, restructuring, organizational development, onboarding of new leaders, etc.)
  • Experience managing a fast paced and fast-changing organization and providing HR guidance ;
  • Proven track record of implementing engagement, wellness or other strategies to boost employee morale;
  • Ability to coach leaders at all levels in an organization with ease.
  • Natural relationship-building competencies.
  • Optimism and desire to constantly improve by acting as an agent of change
  • Knowledge of employment law in Canada (Knowledge of employment law in the US and/or Europe is a plus)

Sounds like your dream job finally got posted?

Send us your resume and show us what you’re capable of. Make us realize that we’d be crazy to pass on you! Join the #coveolife!

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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