Grounding GenAI on Enterprise Data with AWS AgentCore + Coveo

Building chatbots and GenAI experiences for regulated industries like healthcare and financial services requires more than a prompt and an LLM. It demands an architecture that enforces data access control, auditability, and precision—at scale.

In this technical session, we’ll walk through how large corporations design and deploy secure, high-performing chat experiences using AWS AgentCore and Coveo’s Passage Retrieval API (PR-API).

Attendees will learn how to:

• Integrate Coveo Passage Retrieval API as a secure RAG layer for Bedrock that enforces document-level permissions and ensures GenAI responses that are grounded in relevant, verified content.
• Align with compliance requirements (HIPAA, FINRA, GDPR) while maintaining real-time performance and enterprise-grade observability.

We’ll also cover lessons learned from real-world deployments—including how teams across healthcare organizations and global banks are using this architecture to support high-confidence GenAI workflows for patients, advisors, and support agents.