The Future of Work: Empower Employees to Drive Innovation

Rosanna Stephens is a Senior Product Manager at Adobe, where she leads an enterprise-wide workplace transformation focused on delivering employee knowledge and search experiences. She believes that the secret to building exceptional employee experiences is a special balance between technological innovation and a deep empathy for human needs.

Rosanna is an Identity Excellence Award winner at Adobe for her leadership in driving a marked increase in employee productivity and customer self-service success through knowledge. Prior to Adobe, Rosanna was a Knowledge & Information Manager at Hewlett Packard Enterprise, where she won a Leading the Way Award for designing and implementing an integrated knowledge and development lifecycle to enable teams to deliver higher quality products more quickly.

As a knowledge management expert, Rosanna draws on over fifteen years of experience in knowledge management and customer experience across academic libraries and software companies, as well as certifications in Knowledge-Centered Service (KCS) and Knowledge Management (CKM) and a Masters in Library Science (MLS) from Indiana University.

When she isn't convening the San Francisco Bay Area Knowledge Management community, leading Adobe's Knowledge Management Council, or conducting market research using design thinking, she enjoys practicing her flute, immersing herself in yoga poses, and going to the beach with her husband and son.