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Senior Technical Product Manager, ML Platform
- Canada; Montreal (Province of Quebec, Canada); Province of Quebec (Canada)
- Research and Development
- Full-time
- Hybrid
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Shape the platform behind every model
What if your product decisions could shape how every machine learning model at Coveo is built, deployed and operated? As a Technical Product Manager in our ML Platform unit, you'll help shape the platform our applied scientists and ML engineers rely on to train, evaluate, deploy, serve and monitor the models and AI capabilities behind Coveo's products.
Working alongside the unit's director, dev managers, technical leads, applied scientists and product managers, you'll turn complex needs into clear priorities and actionable plans, balancing what our internal users need today with reliability, cost, scalability and the long-term health of the platform.
As one of our Technical Product Managers, you will:
- Help define and evolve the ML Platform product roadmap, balancing the needs of our ML and AI teams with reliability, cost efficiency, scalability and technical debt.
- Partner closely with technical leads across model building, model serving, experimentation and the LLM platform, validating direction with them before committing teams to it.
- Understand how applied scientists and ML engineers work, and reconcile their needs into feature briefs, written proposals and clear priorities.
- Stay current on MLOps, LLMOps and AI infrastructure trends, and bring build versus buy options to the table with evidence.
- Lead product discovery for new capabilities, helping teams validate technical approaches and user value before work starts.
- Coordinate across teams and partners such as Security, Legal and Data Platform to manage dependencies, track progress and ensure successful delivery.
Here is what will qualify you for the role:
- 5+ years of experience in technical product management or a closely related role, including owning a roadmap and setting priorities, not only managing delivery.
- Hands-on understanding of machine learning systems in production (training pipelines, deployment and serving, monitoring), gained through a software engineering, ML engineering or data science background.
- Strong communication and stakeholder management skills, with the ability to write clear proposals and build alignment across technical and non-technical audiences.
- A proactive problem-solving mindset, with the habit of validating ideas early with technical experts and users before committing to them.
What will make you stand out:
- Experience as a product manager of an internal ML, data or developer platform whose customers are engineers or data scientists.
- Familiarity with MLOps and LLMOps tooling such as MLflow, SageMaker, Kubernetes-based serving, model monitoring, LLM gateways and evaluation.
- Experience driving platform adoption, including deprecating legacy tools and migrating teams to new ones.
- A track record of improving product practices in teams that worked without a product manager, and of building trust with experienced engineers.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.