Commercial Operations Data Associate

  • Montréal, Quebec, Canada
  • Sales
  • Full-time
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The Right Information at the Right Time

The Commercial Operations Associate is an essential player at Coveo: they ensure data accuracy for our commercial systems.  Thanks to your expertise and dedication, we will make our core commercial data better helping our organization make data-driven decisions.

Interesting? Here is what your responsibilities will look like:

  • Collaborate with the Manager of Commercial Systems and our internal clients to keep our commercial data clean.  This includes data inspection and  data validation routines
  • Work with our team of analysts to create and run test scenarios
  • Participate in special projects to deep dive on the relevant segments of our business
  • Work with our Finance Deal Desk team to resolve commercial data issues
  • Participate in ongoing CRM platform updates, enhancements and maintenance tasks
  • Lead special projects, such as QA’ing data and analyzing data oddities

A data advocate facilitating data driven decision making

To ensure an always cleaner and more relevant data in our commercial team,, we need someone that is not afraid of data with a problem-solving attitude. This data wizard will be results-oriented and highly organized  with a keen eye for cross functional collaboration opportunities.

To ensure the team's success here is what we’ll look at in your profile:

  • BA in Business fields or equivalent
  • 1-2 years of experience in similar position
  • Experience in analysis of CRM (including pipeline processes, reporting and dashboard)
  • Fully proficient on Excel and/or Google Sheets/Apps Script
  • Experience with Salesforce is a plus
  • A self-sufficient problem solver with a keen eye for cross functional collaboration opportunities
  • Excellent written and verbal communication skills
  • Located in Quebec or Montreal to easily join our in-office work sessions

If that sounds exciting, you just might be the right fit! So do your homework and show us you are a must-have rather than a nice-to-have! Send us your resume and join the #coveolife!

Do we have a fit?

Send us your resume and a cover letter, and convince us that you are a must-have rather than a nice-to-have.

Even if your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and we appreciate that skillsets are transferable.

Join the CoveoLife!

We know that applying to a new role takes a lot of work and we truly value your time.

Coveo makes business personal. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioural data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centres and intranets efficient, effortless, content-rich, thus boosting conversion. Coveo is also embedded in many leading business applications from vendors including Microsoft Dynamics, Salesforce, ServiceNow, Sitecore, Xero and more.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. This is also why Coveo was named Employer of the year AND Company of the year 2019 by the Quebec Chamber of Commerce!

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