Coveo for Salesforce B2B Commerce helps businesses deliver frictionless buying experiences to business buyers by bridging the gap between their digital storefront and their community and service clouds. In this example, Coveo powers personalized product and content recommendations for a bike shop owner in Minneapolis, displaying relevant products and accessories based on previous purchases, buyers with similar behavior, or those in geographic locations. In order to support better buying decisions, they can also see recommended content from your service cloud, community cloud, or outside content source such as YouTube. Help your busy customers find what they're looking for quickly and easily thanks to Search powered by Coveo. Suggest results while they type and correct spelling errors. Customers can easily narrow down the search results thanks to intelligent filters that change based on what they're searching for. They can quickly view not only products, but related parts, previous orders, and relevant content such as knowledge articles and YouTube videos. Coveo's search and results pages can be customized using drag and drop functionalities, giving you full control over the look and feel of your digital storefront. And to keep the needs of your business in mind, you can set rules to boost products that deliver you more value. For example, boost featured products with higher margins or those with lower return rates to the top of the search results. As you capture more information on your customers' interests and purchases, make relevant recommendations for related products leveraging Coveo's machine learning technology. On the product detail page, you can recommend parts that are frequently bought together, Or, enable upsell opportunities with new products that they haven't seen before. Deliver world class intelligent shopping experiences with Coveo for Salesforce B2B Commerce.
Coveo for Salesforce B2B Commerce Cloud Demo
Discover how Coveo for Salesforce B2B Commerce delivers personalized self-service experiences with AI-powered search, relevance, and unified content.
In this series

7 MIN
Using Coveo Search Agent for Conversational Experiences

5 MIN
Coveo Passage Retrieval API : Démonstration de recherche d'information avancée

5 MIN
Coveo for Agentforce

Watching
3 MIN
Coveo for Salesforce B2B Commerce Cloud Demo

2 MIN
Sous le capot de United Airlines

5 MIN
Personnalisation 1:1 dans les sessions anonymes

7 MIN
5 façons dont Coveo AI Search stimule le libre-service et les résultats des agents

3 MIN
Affiner la pertinence des résultats de recherche avec le modèle d'optimisation automatique de la pertinence de Coveo

3 MIN
Améliorer la recherche avec les suggestions de requête AI de Coveo

11 MIN
AI-powered search success with Coveo for Websites | Demo Hub

4 MIN
4 étapes simples pour configurer la recherche avec la réponse générative de pertinence de Coveo

5 MIN
Coveo for B2B Commerce

5 MIN
Coveo for SAP B2B Commerce (Short Demo)

2 MIN
Aider les clients à trouver rapidement les bons produits avec Coveo Commerce Search

13 MIN
Surcharge AI Agents with Coveo for Agentforce 2.0

11 MIN
Optimiser le CX et l'EX de bout en bout avec Coveo Relevance Generative AI

13 MIN
Recherche unifiée : Le fondement de l'IA dont votre stratégie de soutien a besoin
