In-person event

Join us in Barcelona
Real AI Impact, Real ROI

Get exclusive insights, hear from AI Trailblazers and get a sneak peek into what’s coming next for Agentic AI with Coveo.

Thursday, Jun 18, 2026
1:00 pm 8h
Codorníu Winery

Why Attend

Leaders who win won’t be the ones experimenting with AI.
They’ll be the ones who operationalize AI with trust, performance, and ROI.

Join Coveo customers and industry leaders at our 2026 Customer Roadshow to learn how to scale AI-search, generative answering, and agentic experiences — without risking governance, performance, or credibility.

What you'll gain

See how customers are:

  • Cutting case creation rates nearly in half
  • Saving millions through intelligent self-service
  • Increasing revenue per visit with layered AI optimization

Real results. Real operators. No theory.

Who Should Be There

  • Service & Support Leaders
  • Digital & Ecommerce Executives
  • Enterprise Architects Knowledge & Content Strategists
  • Knowledge & Content Strategists

Agenda

Thursday, Jun 18, 2026
1:00 pm 8h
1:00 pm
Doors Open & Lunch
1:45 pm
Welcome & Introductions
Priscila Garcia, Chief Customer Officer, Coveo
2:00 pm
Coveo Vision | AI You Can Rely On: Building Trusted Experiences at Scale
Laurent Simoneau, CEO, Coveo
2:30 pm
Customer Panel | Scaling AI That Works: From Experiment to Enterprise Impact
  • Mariana Tobis — Digital Product Owner, Nespresso
  • Iain O'Connell — Principal CX Platforms Architect, Cardinal Health
  • Franco Mezzano — Global eCommerce & Digital Experience Manager, ABB Robotics
3:00 pm
Customer Roundtables
4:00 pm
Break
4:15 pm
Customer Panel | Scaling AI That Works: From Experiment to Enterprise Impact
  • Stine Carina Loud — Senior Manager, Digital CX, GN Store Nord
  • Matthias Braach — Head of Search, SAP
4:45 pm
Coveo Roadmap | Designing Conversational AI: The Next Evolution of Experience
Richard Tessier, Co-founder, SVP and Field CTO, Coveo
5:15 pm
The Unified Search Ecosystem
Justin Loera, Lead Industry Advisor, Coveo
5:45 pm
Wrap Up
Priscila Garcia, Chief Customer Officer, Coveo
6:00 pm
Codorníu Cellars Train Tour
7:30 pm
Dinner

Speakers

Priscila Garcia
Chief Customer Officer, Coveo
View Bio
Richard Tessier
Richard Tessier
SVP and Field CTO, Coveo
View Bio
Laurent Simoneau
Laurent Simoneau
CEO & Co-founder, Coveo
View Bio
Justin Loera, Dell
Justin Loera
Lead Strategic Industry Advisor, Coveo
View Bio
Matthias Braach
Head of Search, SAP
View Bio
Franco Mezzano
Global eCommerce & Digital Experience Manager​, ABB
View Bio
Mariana Tobis Iglesias
Search & Navigation Product Owner, Nespresso
View Bio
Iain O'Connell
Principal CX Platforms Architect, Cardinal Health
View Bio
Stine Carina Loud
Senior Manager, Digital CX, GN Store Nord
View Bio

Past speakers include

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