Justin Loera is a veteran in the world of search, currently serving as Technical Program Management Consultant at Dell Technologies. With over 12 years of deep experience in enterprise search—including a decade spent leading global search strategy—Justin has helped scale Dell’s search operations and played a pivotal role in launching its first GenAI-powered customer-facing solution in 31 languages. His work continuously drives measurable impact: improving SEO, enhancing CSAT, and increasing self-service success across Dell’s digital support ecosystem.

A certified knowledge specialist with a passion for AI-driven service excellence, Justin brings both strategic vision and technical depth to the Relevance 360 stage, offering a rare window into how global enterprises are operationalizing AI for real business outcomes.

Andy Patel is the Vice President of E-commerce, Marketing, and Product Development at Hercules Sealing Products, where he leads the company’s digital growth strategy across AI-powered search, merchandising, product development, and customer acquisition. He oversees the integration of technology, data, and product development to create a scalable, performance-driven commercial engine within industrial distribution.

In his role, Andy has guided the modernization of Hercules e-commerce platform, aligning AI search, paid media, and new product introduction into a unified growth system that converts high-intent demand into measurable revenue. His leadership centers on cross-functional alignment, disciplined execution, and accelerating speed to market while maintaining a customer-first mindset.

An active contributor to the industry, Andy serves as an NFPA Leader, ConExpo 2026 committee member, NFPA Industrial Technology Task Force member, and Digital Marketing Advisory Board member at the University of South Florida. He is passionate about leveraging emerging technologies to future-proof industrial businesses and drive sustainable competitive advantage.

Karl is Vice President of Data Strategy at Kantar, where he leads business intelligence for two syndicated platforms: Kantar Retail IQ and MONITOR. He leads the design and governance of enterprise data architecture and analytics, enabling the organization to make informed decisions about AI implementation, content strategy, product innovation, and commercial success. Karl also leads a data-driven retailer forecasting product that helps the world’s leading CPGs define global growth strategy, investments, and customer segmentation.

In his 11 years at Kantar, Karl has held leadership roles in custom client solutions, enterprise client relationship management, and market research execution. He currently serves on Centers of Excellence focused on AI integration, automation, business efficiency, and continuous improvement across Kantar.

Peter Curran is the General Manager of Commerce at Coveo. Over the years, he has worked across various eCommerce business models, categories, and company sizes. Peter co-founded and acted as President and Head of Sales for Cirrus10, a Web Content Management and Ecommerce Technology consultancy. Cirrus10 was acquired by Lucidworks in 2019. At Lucidworks he served as GM of Commerce, SVP Go to Market, and CRO. Peter then managed his own strategic consulting firm, implementing and tuning Constructor.io and OpenSearch. With 30 years of experience in enterprise technology, Peter has dedicated the last 15 years to enhancing product discovery across diverse industries, use cases, and platforms.