Why journey-aware recommendations are truly personal
Why journey-aware recommendations are truly personal
Real-time recommendations learn from every click, tap and swipe. What are they clicking on? What are they ignoring? What are they putting in the cart? Analysis of every customer’s unique shopping journey allows Coveo AI to optimize product discovery.
Packed with in-session features to cater for the demands of today’s shopper.
Works with complex catalogs of millions of SKUs
Works with complex catalogs of millions of SKUs
Trusted by some of the largest ecommerce players worldwide, Coveo provides enterprise grade capabilities that can fully ingest and handle large catalogs with deep structure and millions of product SKUs.
Surface new and niche products that aren’t yet popular
Surface new and niche products that aren’t yet popular
Hero products are only relevant to 18% of customers. Using deep attribute matching, new and long tail products can inherit learnings from other similar products and be properly showcased on recommendation carousels.
Stay in control of product recommendations
Stay in control of product recommendations
Choose the right machine learning strategy for every scenario
Select the strategy most relevant to your use case from our rich library. Deliver meaningful experiences to the right audiences and in the right places.
Your rules. Our AI. The route to ultimate scale.
Layer merchandising strategies on top of cutting-edge machine learning. Orchestrate the customer experience down to the slot level on your recommendation carousels and pin, boost, bury, or blacklist specific products. Easily apply logic based on product categories, sub-categories, and attributes and target contextual audiences by device, geo, or customer behavior - without technical assistance.
Easy A/B testing gives you confidence in AI
Know exactly which variants to keep and which ones to kill. Gain the insights you need to make fast, mission-critical decisions with confidence. You’ll gain unparalleled insight into your shoppers’ behavior so you can drive more growth – and revenue.
Increase product conversions with relevant content recommendations
Increase product conversions with relevant content recommendations
Positioning helpful and educational content can differentiate your brand and increase the likelihood of purchase. Dynamically recommend content to each customer at key moments in their purchase journey.
Emails that continue to recommend relevant products - even when they have left your site
Emails that continue to recommend relevant products - even when they have left your site
Harness the shopper’s journey to provide hyper-relevant product recommendations beyond your website. Shopper history pulls recommendations and feeds your email system to offer highly personalized messages and increase checkout completions. From post-purchase, to cart abandonment, to inactivity… create upsell and cross-sell opportunities at scale.
Use contextual data to drive more profitable recommendations
Use contextual data to drive more profitable recommendations
Fine tune recommendations with business inputs like margin data and local stock levels. Show products that are both relevant to the customer AND profitable to the business.
Real AI with real impact
Real AI with real impact
Coveo has spearheaded innovation on Deep Learning methods to expand the toolkit available to deliver hyper-personalized recommendations.
Coveo’s research goes directly into our product, meaning you can benefit from our cutting edge technology. Your creative use of our AI-powered recommendations will keep you ahead of the competition.
Outstanding technology, amazing results
+100%Increase in CTR. Recommendations are so relevant, they produce a triple digit percentage increase in engagement.
300xmore product visibility. Put your entire product catalog to work, not just top products.
~ 3%Revenue boost. Gain incremental revenue on top of any recommendations solutions you are running today.